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    Information Technology Business Relationship Manager - Bath, United States - General Dynamics Bath Iron Works

    General Dynamics Bath Iron Works
    General Dynamics Bath Iron Works Bath, United States

    6 days ago

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    Description

    Job Description:

    The Bath Iron Works Information Technology team is seeking a dynamic individual with diverse and progressive IT leadership experience to assume the role of IT Business Relationship Manager. In this role, the successful candidate will lead a team responsible for the following:

    • Building strong, collaborative relationships with business clients & IT service owners.
    • Track client satisfaction with services provided and develop continuous improvement plans based on feedback.
    • Ensure that effective communication occurs related to service delivery and project delivery.
    • Manage the expectations and priorities of multiple business stakeholders.
    • Provide clear points of contact within IT for each business stakeholder.
    • Act as a bridge between IT and the business.
    • Ensure alignment of IT priorities with overall business objectives.
    Required/Preferred Education/Training:
    • 10+ years of related IT experience, ideally including previous leadership and project/program management.
    • A Bachelors degree in Engineering, Computer Science, or a related technical field is strongly preferred.
    • Experience in a large-scale manufacturing organization preferred.
    • A leader who has worked in a business-facing IT organization with demonstrated experience in partnering with business stakeholders.
    Required/Preferred Experience:
    • Strong Project/Program Management Experience
    • Demonstrated ability to work with senior stakeholders to influence the status quo.
    • Offers constructive suggestions and acts as a trusted advisor to the business.
    • Highly motivated and self-directed; able to effectively prioritize and execute while under pressure.
    • Strong customer service focus and mindset.
    • Experience working in a team-oriented, collaborative environment.
    • Strong interpersonal skills; able to influence, negotiate, and resolve conflict.
    • Proven ability to communicate and explain complex issues in clear, concise, persuasive language both verbally and in writing.
    • Highly adaptable and flexible; able to adjust quickly to new situations and changing priorities.
    • Able to offer creative, innovative, and strategic solutions to business challenges.
    • Facilitate and influence end-to-end engagement to achieve desired business outcomes.
    • Experience facilitating change management involving business processes and organizational change.
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