Membership Consultant - Chantilly, VA, US
2 days ago
Job description
The Fitness Equation is seeking an Membership Consultant to help with sales and new business development. The Membership Consultant reports to the Membership Director and/or Assistant Membership Director.
Responsibilities:
- Provide world class customer service during daily interaction with members, guests, and staff.
- Developing new business relationships through prospecting leads you develop yourself and leads provided by the company.
- Setting appointments to present membership offerings with a strong emphasis on relationship building and helping the customer achieve their fitness goals through joining the club.
- Obtaining signed agreements from new members in effort to meet and/or exceed all quotas.
- Managing and maintaining all prospect information in CRM database to 100% accuracy.
- Providing customer satisfaction and retention support as needed to maintain existing customer relationships and obtain referrals to build new customer relationships.
- Providing management with accurate forecast and all additional required activity/sales metrics.
- Up-selling existing customer base with add-on memberships and POS promotional packages such as FitEQ and SuperKids training programs.
- Attending weekly meetings, trainings, and coaching sessions with direct supervisors and/or senior management.
Qualifications:
- H.S. diploma or GED
- Must remain flexible and adaptive to changing work environments.
- Must take initiative, ownership and prioritize tasks while following direction of supervisor.
- Must have a motivating personality with passion for helping others, self-improvement, as well as a professional appearance and demeanor.
Preferred Qualifications:
- B.A. or B.S. in business or exercise related field and previous sales experience preferred.
TFE offers competitive compensation, benefits, and a FREE membership with employment. As part of TFE's educational assistance program for ongoing education, TFE agrees to pay educational expenses up to a maximum of $500.00 per staff member per year. This is a fast growing organization with opportunity for advancement based on performance. Only those individuals selected for an interview will be contacted.
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