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    Client Access Representative - Columbia, United States - Burrell Behavioral Health

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    Description

    Job Description:

    Job Title:
    Client Access Representative


    Location:
    Behavioral Crisis Center in Columbia, MO


    Department:
    Customer Service


    Employment Type:
    Full-time


    Shift:
    Monday - Friday, 8:00 AM - 5:00 PM


    Job Summary:


    Are you a highly skilled customer service representative looking to make a positive impact in your community? Do you want to work in a supportive and dynamic environment where you can grow your skills and advance your career? Join our team at Brightli as a Client Access Representative for the Behavioral Crisis Center.


    Location:


    Columbia, Missouri, a thriving city nestled in the heart of Mid Missouri, boasting an array of recreational attractions, restaurants, and entertainment options.

    Immerse yourself in the natural beauty of Finger Lakes State Park, kayaking or relaxing on the beach. Take a stroll through the picturesque University of Missouri campus, admiring its historic buildings and vibrant student culture. Indulge in a culinary adventure downtown, where a variety of restaurants are. There is something for everyone in Columbia, Missouri.


    Position Perks and Benefits:
    Competitive hourly rate

    Opportunities for professional growth and advancement

    Friendly and supportive work environment

    Flexible scheduling

    Professional development opportunities

    Recognition and reward programs

    Paid time off and holidays

    Health, dental, and vision insurance

    401(k) plan with company match


    Key Responsibilities:
    Provide exceptional customer service to all clients, staff, and leadership team members

    Represent Brightlife Behavioral Health in a professional, collaborative, and relevant manner

    Schedule client appointments and manage client flow

    Collect payment and handle billing and insurance matters

    Maintain accurate and up-to-date client records and files

    Assist with data entry and other administrative tasks as needed

    Communicate effectively with clients, staff, and providers

    Provide support and assistance to other team members as needed

    Adhere to HIPAA regulations and maintain confidentiality of client information


    Education and/or Experience Qualifications:
    High School Diploma or equivalent required

    Associate's degree in business, administration, or related field preferred

    2+ years of customer service experience, preferably in a healthcare setting

    Strong computer skills, including proficiency in Microsoft Office Suite

    Excellent communication and interpersonal skills

    Ability to multitask and prioritize tasks effectively

    Strong attention to detail and organizational skills

    Ability to work independently and as part of a team

    Familiarity with medical terminology and billing procedures a plus


    Brightli is on a Mission:


    A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.


    As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences.

    If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive and authentic workplace.


    We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

    Burrell is a Smoke and Tobacco Free Workplace.


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