Front Desk Supervisor - Corning, NY

Only for registered members Corning, NY , United States

1 day ago

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Job summary

The Front Office Supervisor is primarily responsible for overseeing all guest interactions and going above and beyond to exceed guest requests.
The Front Office Supervisor will aid in developing skills and abilities in Guest Service Agents in efforts to create and maintain a memorable guest experience.
As the Front Office Supervisor, you assist the Front Office Manager with bringing this group to a cohesive team focused on providing our guests excellent service while maintaining all brand standards.
  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
  • Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times.

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