Desktop Support Technician - Troy, United States - Select Source International

Description

Job Description

Job Description

Job Title: Desktop Support Technician
Location: Troy, NY
Duration: 12 Months

Job Description:

• As an ITAM associate you will be the main POC for all things related to asset retrieval, which includes ticket processing, wiping of assets, updating of the CMDB, packing and shipping and maintaining the accuracy of the CMDB. This role will also include assisting the team with daily duties such as ticket processing, stock evaluation, vending machine stocking, equipment pick up and storage and other ITAM duties. This is a 100% on-site position that requires teamwork, the ability to work independently, clear Communication both verbally and written. Maintains a high degree of professionalism in actions, demeanor and dress. Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system. All trainings must be completed and stay current.

Company DescriptionSelect Source International (SSI) is an IT, Health Care, and Engineering Services consulting firm that has been in business since 1998. SSI consultants have provided exceptional services that have been appreciated by clients, customers, and users alike at several large Fortune 500 companies, mid-size enterprises, and consulting companies.

Company Description

Select Source International (SSI) is an IT, Health Care, and Engineering Services consulting firm that has been in business since 1998. SSI consultants have provided exceptional services that have been appreciated by clients, customers, and users alike at several large Fortune 500 companies, mid-size enterprises, and consulting companies.