Sr Enterprise Technology Trainer - Eden Prairie - Shared Success Center

    Shared Success Center
    Shared Success Center Eden Prairie

    1 week ago

    Description

    The Senior Enterprise Technology Trainer will play a critical role in driving the adoption of enterprise technology solutions across the organization. This individual will design, develop, and deliver engaging training programs that empower employees to leverage technology effectively. The role requires a blend of instructional design expertise, strong communication skills, and a passion for technology promotion and communication.
    Job Duties and Responsibilities (Essential Job Functions) Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations.

    • Design and produce training materials tailored for real estate agents, including presentations, guides, and short-form videos.
    • Create interactive content that simplifies complex technology concepts for agent workflows.
    • Conduct live and virtual sessions for agents, focusing on practical application and benefits.
    • Lead Train-the-Trainer programs for local brokerage training staff.
    • Collaborate with regional trainers to ensure consistent rollout and adoption.
    • Develop and maintain training rollout schedules aligned with product launches and adoption goals.
    • Track training metrics and review adoption and support data, adjusting learning and coaching strategies to improve engagement and usage.
    • Promote technology benefits to agents, demonstrating how tools enhance productivity and client experience.
    • Serve as a trusted advisor and advocate for technology adoption within the agent community.
    • Perform other duties as requested or as needed to fulfill the purpose of the job.
    Performance Expectations
    • Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
    • Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
    • Establish and maintain positive and productive work relationships with all staff, customers, and business partners.
    • Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
    • Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
    Qualifications
    Education:
    • Bachelor's degree in Communications, Organizational Development, Education, Instructional Design, Instructional Technologies or similar program.
    Experience:
    • 5+ years in training, instructional design, or technology enablement roles, preferably in real estate or similar industries
    • Proven ability to create engaging presentations and video content.
    • Demonstrated ability to lead effective and highly rated technology training and coaching sessions with real estate professionals.
    • Familiarity with real estate workflows and platforms
    • Experience with Learning Management Systems (LMS) and e-learning tools.
    Knowledge and Skills:
    • Excellent communication and facilitation skills for diverse audiences.
    • Strong organizational and project management abilities; detail oriented.
    • Ability to work collaboratively with local brokerage training teams.
    • Passion for technology and ability to promote and communicate its benefits to non-technical users.
    • Skilled at creating clear, engaging content and program materials for diverse audiences.
    • Demonstrated focus on driving adoption and behavior change.
    • Analytical thinking and problem solving skills.
    • Highly collaborative, resourceful, and proactive with a strong commitment to executional excellence.
    Wage: $96,000 - $130,000 annually; actual wage is based upon education and experience. Potential for annual discretionary bonus.
    Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
    Equal Opportunity Employer
    Equal Opportunity Employer
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