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    Customer Service Dispatcher - Anchorage, United States - Guardian Security Systems, Inc.

    Guardian Security Systems, Inc.
    Guardian Security Systems, Inc. Anchorage, United States

    4 weeks ago

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    Description

    Job Description

    Job Description

    Guardian Security Systems, Inc., an industry leader in providing integrated security solutions, is seeking hardworking, motivated, people to join our team. Customer service and multi-line phone system experience and training is preferred. Competitive pay and benefits, advanced training, and uniforms provided.

    OVERVIEW:

    We are looking for motivated, friendly and efficient people to join our team There are many activities performed within the Central Station however, the major focus is alarm recognition response, guard and patrol operations. Communication is a key ingredient to success. The right candidate will receive hands-on training to understand our standards and policies.

    What we offer:

    • Competitive Starting Pay
    • Paid Training
    • Medical/Dental/Vision insurance
    • Life Insurance
    • Supplemental Insurance Options

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    • Be available to work on weekends, holidays and overtime when needed. Our department is staffed 24 / 7 / 365 and it is imperative that we meet minimum staffing requirements. There is a weekly mandatory meeting to be attended by all, whether it be in person or video call.
    • Be available to train M-F days before transferring to open shift.
    • Be familiar with Microsoft Windows and Office, and posess typing speed 40+ wpm.
    • Be comfortable handling potential emergency situations, data entry and working under pressure.

    QUALIFICATIONS and REQUIREMENTS

    • Legally authorized to work in the United States
    • Must pass a background check and have a clean record - background checks are reviewed throughout employment.
    • Must not be the subject of a Domestic Violence Injunction/Order or have been convicted of a Domestic Violence Assault.
    • Skill in interpersonal and communication techniques, working in a team environment, and dealing with a wide variety of personalities and communication styles.
    • Ability to communicate and provide excellent customer service
    • Ability to apply common sense understanding to carry out written or verbal instructions from supervisors.
    • Upon hiring must qualify for a State of Alaska guard license. Licensing includes a national background check and finger printing.
    • Guardian sends employees for drug testing once hired, at random, and post incident.

    We are looking for an individual that will enjoy working with a well-established team. As, we are a security company you will undergo a background check and must not have a DUI for the past 10 years and or any felony offense on your record. Guardian Security also participates in pre-employment and random drug screening.

    EDUCATION/EXPERIENCE

    • High school diploma or equivalent required

    Guardian Security Systems, Inc. is an equal opportunity and affirmative action employer that does not discriminate in employment and ensures equal employment opportunity for all persons regardless of their race, color, religion, sex, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran. Guardian Security Systems, Inc.'s policy applies to all term and conditions of employment.

    Company DescriptionOur company is one of the largest and most respected security agencies in Alaska. Guardian Security is also the only full-service security agency in the state. We develop security programs for major corporations and institutions as well as residential customers. Our services include uniform guards, patrol service, and electronic security which include security alarms, access control, and closed circuit camera options.

    Guardian Security Systems' objectives are easy to understand:

    We provide clients with the best security service possible.
    We provide our employees with the best possible job security, benefits, and working conditions in the Alaska security industry.
    Though Anchorage-based, we have offices in Fairbanks, Wasilla, Mat-Su Valley, and the Kenai Peninsula and perform security work statewide including Bethel, Barrow, Kodiak, and Kotzebue. We've been meeting Alaska's residential and commercial security needs since 1974.

    Company Description

    Our company is one of the largest and most respected security agencies in Alaska. Guardian Security is also the only full-service security agency in the state. We develop security programs for major corporations and institutions as well as residential customers. Our services include uniform guards, patrol service, and electronic security which include security alarms, access control, and closed circuit camera options.\r
    \r
    Guardian Security Systems' objectives are easy to understand:\r
    \r
    We provide clients with the best security service possible.\r
    We provide our employees with the best possible job security, benefits, and working conditions in the Alaska security industry.\r
    Though Anchorage-based, we have offices in Fairbanks, Wasilla, Mat-Su Valley, and the Kenai Peninsula and perform security work statewide including Bethel, Barrow, Kodiak, and Kotzebue. We've been meeting Alaska's residential and commercial security needs since 1974.
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