Account manager - San Francisco - Damco Solutions

    Damco Solutions
    Damco Solutions San Francisco

    1 week ago

    Description

    Candidate need to visit Salesforce office 2-4 times a week at: 415 Mission St, San Francisco, CA 94105
    Account manager / Client Partner
    Location - Bay Area, CA
    We are looking for strong technical candidates
    Job brief
    We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients, and actively seek new sales opportunities.
    Responsibilities

    • Responsible for developing and managing client relationships, business strategy, and growth, P&L management, solutions, and delivery
    • Lead account strategy and planning and identify opportunities for growth in the account.
    • Build and maintain strong, long-lasting client relationships
    • Negotiate contracts and close agreements to maximize profits
    • Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
    • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
    • Clearly, communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
    • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
    • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
    • Prepare reports on account status
    • Collaborate with the sales team to identify and grow opportunities within the territory
    • Assist with challenging client requests or issue escalations as needed
    Requirements
    • Experience in a professional services environment, working with offshore teams
    • Proven work experience as an Account Manager / Client Partner/ Business Development Manager role at an IT/management consulting firm
    • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
    • Solid experience with CRM software (e.g. Salesforce,) and MS Office (particularly MS Excel)
    • Experience delivering client-focused solutions to customer needs
    • Experience in handling technical clients.
    • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
    • Excellent listening, deal shaping, negotiation, and presentation abilities
    • Strong verbal and written communication skills
    Basic qualifications: BA/BS degree in Business Administration, Sales, or relevant field.

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