Office Specialist - Grandview Heights, OH, United States - C.H Robinson Careers

Description

Do you seek out adventure and high-energy challenges?* Do you thrive when you are juggling multiple projects, working in harmony with an amazing team, and solving problems? If you answered "yes," step right up and apply for our *Portfolio Executive *position.

Portfolio Executives are C.Robinson brand ambassadors, accountable for fostering positive customer experiences while growing your book of business. Here's where your talent for relationship building, problem solving, and delivering an exceptional customer experience is critical.

Our commitment to equipping you for success begins on day one with our dynamic and comprehensive onboarding program - an interactive training that's an engaging mix of activities, self-guided learning, and personalized coaching and mentoring.

We invest in your professional growth and development, and help you reach your life goals with our excellent benefits packages.

Not to mention a collaborative, welcoming culture, inclusive employee resource groups, virtual happy hours, networking events...

Long-term, this position offers you the flexibility to work remotely 1-2 days per week, and your recruiting team will fill you in on details for your exact position and location in the meantime, depending on the current situation.

Generate demand by pursuing active accounts by identifying new contacts, product, and service opportunities within portfolio

• Cultivate opportunity to meet & exceed monthly net revenue and volume expectations
• Uncover opportunities for growth within accounts to develop transactional to committed business aligning with customer needs.
• Ensure quality execution against expectations, identify issues and implement solutions and modal conversion with a sense of urgency
• Execute upon customer facing operational activities including quoting, load building, shipment activation, and order level service escalations

Maximize customer experience by taking a pro-active approach to quality control leveraging internal stand-up meetings and customized external KPI alignment

• Ability to travel up to 10% (domestically and internationally)
• Site Specific: Fluent in Spanish and English (written and verbal)

*Hold a Bachelor's degree from an accredited college or university

• Are technically proficient in Microsoft Office Suite of programs
• We value an environment where you can grow by challenging yourself, and are supported with the potential for internal promotion - within Sales, Global Forwarding, Operations, Account Management or other areas - so you can discover new interests, develop your strengths, and reach your life goals. Studies have shown that women and people of color may be less likely to apply unless they match the job description exactly. Robinson, we're building a diverse and inclusive workplace where all employees feel they belong. We believe in equality for all and celebrate the diversity of our employees, customers and communities. Affirmative Action Employer/EOE/M/F/Disabled/Veteran

*Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. Two medical plans (including a High Deductible Health Plan)

• Flexible Spending Accounts
• Health Savings Account (including employer contribution)
• Dental and Vision
• Short-Term and Long-Term Disability
• Paid and floating holidays
• Paid time off to volunteer in your community
• Employee Stock Purchase Plan
• Plus a broad range of career development, networking, and team-building opportunities

Standing out among the world's largest logistics platforms, C.Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn's Top Companies in Minneapolis-St.

Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.