Assistant Manager - Billings, United States - Amazon Services LLC

Amazon Services LLC Billings, United States

2 weeks ago

Full time

Description

*This role is located in Billing, MT. No relocation assistance is provided*Please note: this role requires open flexibility to work 10 hour overnight shifts (late afternoon to early morning hours) and will be scheduled on a front-half (Sunday – Wednesday) or back-half (Wednesday – Saturday) schedule. Shifts will be assigned upon starting in the role and could be subject to change based upon business need.

ABOUT AMAZON
Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Assistant Manager.

In this role, you will lead and be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance.

You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door.

Please note that all workflows have slight building variations, but one thing is constant:
our vision and dedication to the customer.

Global Specialty Fulfillment (GSF) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps.

We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us

Key job responsibilities

Support, mentor, and motivate others
Manage safety, quality, productivity, and customer delivery promises
Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives
Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments)
Work a flexible schedule (weekends and/or overnight shifts)

We are open to hiring candidates to work out of one of the following locations:

Billings, MT, USA

BASIC QUALIFICATIONS

High school or equivalent diploma
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Work 40 hours/week, and overtime as required
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Are 18 years of age or older
1+ years of working with computers and Microsoft Office products and applications experience
6+ months of leadership experience in a retail, distribution or similar environment

PREFERRED QUALIFICATIONS

Preferred Qualifications:

Experience managing a team of 10+ employees or 1+ year of experience directly managing others
Experience with process improvements (Lean Six Sigma and/or Kaizen)
Excellent customer service, communication, and interpersonal skills
A Bachelor's Degree in Engineering, Operations, Supply Chain/Logistics, or a related field

Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.

Benefits include health care (medical, dental, vision) coverage starting on day 1 as well as 401(k) with company match, holiday/overtime pay and employee discount.

Amazon offers a range of fully paid Maternity and Parental Leave options for parents prior to, and following, the birth or adoption of a child.

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