Patient Services Coordinator - Oak Brook, IL
9 hours ago
Job description
Patient Services Coordinator
Grow Your Career. Make a Difference. Thrive in Outpatient Care.
As a
Patient Services Coordinator
at
Body Gears
, you'll be a vital part of our clinic support team by providing meaningful patient interactions and exceptional customer service. You'll perform a wide range of administrative tasks at the front desk of a dynamic therapy office, and above all, you'll help create a great first impression and overall patient experience by demonstrating empathy and enthusiasm.
Why Choose CORA
- Outpatient Setting
- Make real connections and see your impact.
- Competitive Pay
- Your skills and dedication are recognized.
- Time Off -
Generous paid time off that grows with tenure and paid holidays - Full Benefits Package -
Medical, dental, vision, disability & life insurance. - 401(k) Program -
Invest in your future. - Tuition Reimbursement -
Continue your education without the burden. - Professional Development –
Internal career growth opportunities, leadership training, and mentorship. - Technology that Works for You -
EMR automations and AI-powered tools to save time.
*Benefits vary based on employment type.
What You'll Do
As a
Patient Services Coordinator
at Body Gears, you'll:
- Greet patients warmly and build rapport through in-person and phone interactions.
- Screen and answer incoming calls promptly; take messages, and relay information as needed.
- Verify outpatient therapy insurance benefits (where applicable) and advise patients of financial responsibilities such as co-pays, deductibles, or co-insurance.
- Manage incoming physician referrals and prescriptions; communicate first visit expectations to new patients.
- Scan insurance cards, ID cards, and relevant paperwork into patient files.
- Collect co-pays and deductibles, provide receipts, balance daily collections, and submit charges to the Clinic Manager.
- Maintain a clean, organized, and welcoming clinic environment; sanitize spaces according to CDC guidelines.
What You'll Need
- High school diploma or GED
- Recent customer service experience required
- Proficient in Microsoft Word and Excel
- Strong communication, organization, and time management skills
- Reliable, honest, and adaptable in fast-paced team environments
- Preferred:
Experience in a healthcare office, familiarity with basic medical terminology, and fluency in Spanish.
Who We Are
Body Gears & CORA Physical Therapy is a network of outpatient clinics serving communities across 10 states. We believe every patient deserves high-quality care, and every team member deserves the tools and support to thrive. Our culture is built on gratitude, curiosity, collaboration—and a commitment to
Treat Everyone Right.
Apply today
to become a
Patient Services Coordinator
with a team that sees the best in you.
Body Gears and CORA Physical Therapy is an Equal Opportunity/Affirmative Action employer committed to building a team that reflects the diverse communities we serve.
#AppcastNon-Clinical
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