- Advises customers about necessary service for routine maintenance.
- Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
- Confers with customers about inspection results, recommend corrective procedures, and prepare work order for needed repairs.
- Prepares a repair order showing time, cost and labor estimates for service.
- Writes a brief description of the customer's concern on the repair order to help the technician locate the problem.
- Explains the work performed and the repair order charges to the customer.
- Handles customer complaints.
- Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
- Greets customers in a timely, friendly manner and obtains vehicle information.
- Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.
- Refers to service history, inspects vehicle, and recommends additional needed service.
- Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
- Provides a complete and accurate written cost estimate for labor and parts.
- Establishes "promised time." Checks with dispatcher, if necessary.
- Obtains customer's signature on repair order; provides customer with a copy.
- Establishes customer's method of payment. Obtains credit approval, if necessary.
- Notifies dispatcher of incoming work.
- Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
- Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
- Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly.
- Keeps service department forms, menus and pricing guides up-to-date.
- Implements a quality control process to eliminate comebacks.
- Maintains high customer satisfaction standards.
- Handles telephone inquiries regarding appointments and work in process.
- Inspects all vehicles for body work, informs customer if work is needed, and provides an estimate for body work.
- Maintains a professional appearance.
- Keeps work area clean.
- Training provided and entry level experience in a related field of customer service is acceptable.
- Must be computer literate.
- Must be detail-oriented and organized.
- Must be a people-person and have the necessary soft-skills to assist customers while creating a memorable and positive customer experience.
- Prior service advisor experience preferred but not required.
- Must be mechanically inclined.
- M-F w/ Rotating Saturdays
-
Entry Level Software Development Role
3 weeks ago
Year Up Pittsburgh, United StatesIs this your location? If not, update now for the most accurate results · Page 1 of 374 jobs · front runner · Verkäufer/Kassierer mit Vertretungsfunktion (m/w/d) · REWE Deutscher Supermarkt · Jestetten, Bade 79798 · posted 03/31/2024 · More... · front runner · Verkäufer/Kas ...
-
Entry Level Tax Preparer
4 days ago
Jackson Hewitt - 757 Monaca, United States Full timeYour Purpose: · At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don't receive from DIY or other assis ...
-
Entry Level Marketing
2 days ago
Upstream Management Coraopolis, United StatesJob Description · Job DescriptionAs a progressive company in the sales and marketing industry, our firm continues to set the standard for excellence in customer acquisition and establishing a repeat customer base for clients. Our firm has teamed up with the leading provider of te ...
-
Sales - Entry Level
1 day ago
Trinity Solar Canonsburg, United States Full timeDescription · Power your Career with Trinity Solar and earn Great Pay doing it. · We've created a personal development program for Entry Level Sales Representatives that is designed to bring out the best of your sales skills. Previous experience is NOT necessary, as we offer pa ...
-
Installer entry level
2 weeks ago
FASTSIGNS Pittsburgh, United States Full timeBenefits: Competitive salary · Dental insurance · Flexible schedule · Health insurance · Opportunity for advancement · Paid time off · Training & development · Vision insurance · Are you a problem-solver who can think on your feet? Do you like working with your hands and putting ...
-
Entry-level Dental Assistant
3 weeks ago
Aspen Dental Careers Monaca, United States Permanent, Full timeAt Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When ...
-
Entry Level Marketing
2 weeks ago
MPower Direct Pittsburgh, United StatesOverview: · Entry Level Account Executive - Residential Sales · Do you have what it takes to be a leader? Do you want to work somewhere you can make a difference? Mpower is growing and adding to our Residential sales team We are the east coast's leading 100% renewable energy fi ...
-
Entry-Level Architectural Drafter
2 days ago
System One Moon, PA, United StatesSystem One is seeking Entry-Level/Junior CAD Technicians to work on the latest state-of-the-art facilities in a wide variety of markets such as industrial, manufacturing, oil & gas, power, and public sector. · Candidates must have knowledge of Revit CAD Software . AutoCAD, Revit ...
-
Entry level Chemistry
1 week ago
Innova Solutions Monroeville, PA, United StatesInnova Solutions is immediately hiring for a Entry level Chemistry / Chemical Engineering / Biology / Biochemistry Associate · Position type: Fulltime/Contract to hire · Duration: 12+ Months · Location: Monroeville, PA · Onsite Position · As a Entry level Chemistry / Chemic ...
-
Entry-Level Deckhand
2 weeks ago
CAMPBELL TRANSPORTATION COMPANY INC. Georgetown, United StatesJob Description · Job DescriptionMust live within 45 min. of the harbor locations in the Pittsburgh area. This is not a liveaboard position.Deckhands are primarily responsible for the safety of fellow crewmembers, the vessel, the cargo, and the environment. They perform tasks ass ...
-
Installer entry level
2 weeks ago
FASTSIGNS #290201 Pittsburgh, United StatesJob Description · Job DescriptionBenefits:Competitive salary · Dental insurance · Flexible schedule · Health insurance · Opportunity for advancement · Paid time off · Training & development · Vision insurance · Are you a problem-solver who can think on your feet? Do you like work ...
-
Handyman - Entry Level
2 weeks ago
Percy Pittsburgh, United StatesJob Description · Job DescriptionAt Percy, we're building new ways to help people find permanent employment at some of the best companies in the Pittsburgh, PA area. We're currently looking for a Handyman to join a leading property management company. · The company offers a great ...
-
Entry level
3 weeks ago
Themesoft Inc. Pittsburgh, United StatesJob Title:Office Assistant · Location: Pittsburgh / PA · Duration: Long Term · Tech stack: · Strong in Microsoft excel. · Very Good communication skills · ...
-
Entry Level Analyst
3 weeks ago
BNY Mellon Pittsburgh, United States Full timeOverview · Associate, Client Reporting/Performance I · Bring your ideas. Make history. · BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms th ...
-
Entry Level Management Consultant
2 days ago
Upstream Management Coraopolis, United StatesJob Description · Job DescriptionWho We Are: Upstream Management is a local firm that specializes in marketing, sales, and brand management for some of the most exciting and well-known companies in the world today. Simply put – Upstream uses proven marketing methods and is respon ...
-
Entry Level Management Consultant
2 days ago
Upstream Management Coraopolis, United StatesJob Description · Job DescriptionWho We Are: Upstream Management is a local firm that specializes in marketing, sales, and brand management for some of the most exciting and well-known companies in the world today. Simply put – Upstream uses proven marketing methods and is respon ...
-
Help Desk Entry Level
2 weeks ago
American Bridge Company Coraopolis, United StatesJob Description · Job DescriptionSummary · American Bridge is currently seeking a Help Desk This position requires a proficient working knowledge of IT and an ability to apply a logical progression. · Essential Duties and Responsibilities · (1+) years in a "help-desk" type role o ...
-
Entry Level Nurse Practitioner
3 weeks ago
Steel City South Pediatrics Pittsburgh, United States Part timeSteel City South Pediatrics is a coveted walk-in pediatric primary care clinic that provides exceptional medical care for families in the greater Pittsburgh, Pennsylvania area. We strive to increase primary care accessibility, and pride ourselves on providing compassionate and co ...
-
Entry Level Plastic Fabricator
1 week ago
Miller Plastic Products, Inc Burgettstown, United States Full timeLooking to start a Career? Want to learn something new? We will train you to become a Plastic Fabrication Technician where you can use your new skill set to gain great benefits, competitive pay, off work every day at 4:00, and enjoy your weekends because we only work M-F. You'll ...
-
Entry Level Lube Technician
2 weeks ago
Washington Auto Mall Canonsburg, United StatesWashington Auto Mall's mission is to pair the right person with the right car and to exceed expectations for customer service. This value also applies to our employees. We want to pair the right applicant with the right job and to exceed the expectations of our employees. We valu ...
Service Advisor- ENTRY LEVEL - Aliquippa, United States - Hill International Trucks & Hill Idealease
Description
Job Type
Full-time
Description
Hill International Trucks, the tri-state areas leading medium- and heavy-duty truck and trailer dealership, is currently seeking an entry level or apprentice service adviser. Service advisers greet customers, listen to their description of the problems or service needed, determine the type of service required, and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work, they also advise customers on other available services.
RESPONSIBILITIES:
$18.00 to $22.00 per hour +bonuses