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Fort Lauderdale

    Customer Service Technologist I - Fort Lauderdale, FL, United States - Memorial Healthcare System

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    Description
    Employees in Imaging Services at #teamMHSflorida enjoy participating in an excellent, unrivaled culture. Patient safety, quality and outstanding customer service are valued above all else.

    Performs various imaging procedures in accordance with applicable scope and standards of practice and with the policies, values, and mission of the organization.

    Prepares equipment and supplies. Implements safety standards and performs appropriate quality control procedures on equipment. Troubleshoots, resolves, and/or reports equipment malfunctions as necessary.
    Analyzes images and identifies issues with the quality of images. Takes appropriate action to resolve image quality issues, including repositioning patient and repeating procedure if clinically appropriate.
    Takes on call shift responsibilities as required by the department.
    Educates patient regarding procedures, equipment and exam to ensure patient's understanding and cooperation.
    ACCOUNTABILITY, ACCURACY & QUALITY, ADMINISTRATION OF CONTRAST MEDIA, CUSTOMER SERVICE, IMAGE PRODUCTION, ANALYSIS AND ARCHIVAL, PATIENT AND FAMILY CENTERED CARE, PATIENT ASSESSMENT AND CARE, PATIENT POSITIONING AND PROCEDURES, RADIATION PROTECTION, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

    Complexity of Work:
    Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision


    Required Work Experience:
    Two (2) years' experience in acute care required.
    Cytotoxic Chemicals = 0%
    ~Hazardous Chemicals = 20%
    ~Computer Monitor = 60%
    ~Domestic Animals = 0%
    ~Fire Risk = 20%
    ~Magnetic Fields = 0%
    ~Moving Mechanical Parts = 60%

    ~Shift:

    Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

    Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

    We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.
    If you need reasonable accommodation during the application process, please call M-F, 8am-5pm) or email


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