Insurance Business - Bangalore
4 hours ago

Job description
Key Responsibilities
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Manage and handle customer accounts efficiently
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Respond to and manage WhatsApp communication, sales calls, and sales emails
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Make outbound and inbound customer calls
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Coordinate and connect with doctors as required
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Ensure timely follow-ups and resolution of customer queries
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Maintain accurate records and reports using MS Excel
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Meet service and sales-related targets
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Be flexible to extend working hours, work on Sundays and government holidays when required.
- Should be comfortable for travelling to visit clients, or meet the external stakeholders.
Required Skills & Qualifications
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Minimum 2–3 years of experience in account management within the insurance industry
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Hindi language proficiency is mandatory
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Knowledge of multiple languages is preferred
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Strong verbal and written communication skills
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Proficiency in MS Excel
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Ability to multitask and manage high-volume communication
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Customer-focused with a problem-solving mindset
Preferred Attributes
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Experience handling customers through digital platforms (WhatsApp, email, calls)
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Comfortable working in a fast-paced environment
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Willingness to work flexible schedules
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