Insurance Business - Bangalore

Only for registered members Bangalore, United States

4 hours ago

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Key Responsibilities · Manage and handle customer accounts efficiently · Respond to and manage WhatsApp communication, sales calls, and sales emails · Make outbound and inbound customer calls · Coordinate and connect with doctors as required · Ensure timely follow-ups and resolut ...
Job description

Key Responsibilities

  • Manage and handle customer accounts efficiently

  • Respond to and manage WhatsApp communication, sales calls, and sales emails

  • Make outbound and inbound customer calls

  • Coordinate and connect with doctors as required

  • Ensure timely follow-ups and resolution of customer queries

  • Maintain accurate records and reports using MS Excel

  • Meet service and sales-related targets

  • Be flexible to extend working hours, work on Sundays and government holidays when required.

  • Should be comfortable for travelling to visit clients, or meet the external stakeholders.

Required Skills & Qualifications

  • Minimum 2–3 years of experience in account management within the insurance industry

  • Hindi language proficiency is mandatory

  • Knowledge of multiple languages is preferred

  • Strong verbal and written communication skills

  • Proficiency in MS Excel

  • Ability to multitask and manage high-volume communication

  • Customer-focused with a problem-solving mindset

Preferred Attributes

  • Experience handling customers through digital platforms (WhatsApp, email, calls)

  • Comfortable working in a fast-paced environment

  • Willingness to work flexible schedules



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