Account Manager - Dallas, United States - TransPerfect

Description

TransPerfect Is More Than Just a Job...
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
TransPerfect Is More Than Just a Job...
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

The position of Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.

Description:
Develop prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigation
Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses and various other information
Foster and close new clients through referrals, cold calling, networking, and other means (tradeshows, regional organizations, etc.)
Creatively problem solve to improve current new business development strategy
Negotiate rates and deadlines with prospective and current clients
Educate prospective and existing clients regarding the translation process, including TransPerfect's rates, justification for turnaround time and competitors' information
Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
Research and understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data
Perform other special projects or duties when required

Qualifications:
Excellent written and verbal English communication skills
Minimum Bachelor's degree or equivalent
Excellent problem solving and analytical skills
TransPerfect is the world's largest provider of language services and technology solutions for global business.

From offices in over 90 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide.

More than 4,000 global organizations employ TransPerfect's GlobalLink Product Suite to simplify management of multilingual content. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong. For more information, please visit our website at .
To learn more about our company culture, please watch our videos below:

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