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    Technical Client Service Representative I - Draper, United States - Cox Enterprises

    Cox Enterprises
    Cox Enterprises Draper, United States

    3 weeks ago

    Default job background
    Description

    **Primary Location:** 13693 S 200 W , Draper , UT , US **Technical Client Service Representative I**

    **TECHNICAL CLIENT SERVICE REPRESENTATIVE**

    If your brains hard drive is filled with terabytes of tech wisdom, this might be an opportunity youll want to download. Dealertrack, part of the Cox Automotive family of businesses, is searching for a **Technical Client Service Rep** to help clients with hardware and software issues alike, from log-on to log-out, and every byte in between. So, if new connections sound like they fit your M.O. (or your O.S.), keep scrollingyou may be on the right (Dealer)track. Youll be a true acrobat of algorithms, helping our clients with PC problems and tech troubles. Youll also use your palpable people skills to engage with our clients, offering answers to questions and a touch of training on how to use their equipment and associated apps. Here are some of the most relevant responsibilities for this gig: Just like youll be making customers feel good about their experience, Cox has an outstanding company culture that does the same for you. At Cox, we get that youve got a life outside our doors, so we create a flexible work environment, honoring your desire to balance work life with, well, life. Our diverse, inclusive culture invites you to bring your authentic self to work, and the trust between our leadership and our teams means youre working in an environment that supports collaboration through innovation, and real change driven by people like you. * Hourly pay rate is $ /hour. The hourly rate may vary outside of the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience.

    Position is eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

    **Who We Are**

    At Cox, we strive to provide the best customer service to our clients, every time. And, since youre so dedicated to our clients and customers, were dedicated to you in providing top-flight benefits and support.

    Keep scrolling down to learn more.

    **Benefits**

    Generous compensation plans

    MyTime: Flexible time off policies

    Free in-network womens healthcare

    Cox U: Thousands of free online classes

    Dollars for Ideas: Well pay for your continuing education

    Adoption assistance

    Home & Auto insurance

    Pet insurance for your fluffy loved ones

    Telehealth: Phone and video visits with a doctor in minutes

    Tonya Wallace

    Director of Agile Delivery I love that Cox gives engineers a voice. Ive seen workplaces where its more of a just sit there and code type of environment. Not here. They encourage communication and transparency. All teams have the ability to share ideas. Billy Mullner

    Automotive Technician II One of the best things here are all the great benefits. ASE certifications are super important to me and I always like learning new things. Marco Valero

    Manager of Software Engineering Cox leaders care about their employees career paths and help them grow into better professionals and members of the community. And I love that the company provides lots of training, challenging problems to solve, and opportunities to learn new technology and skills. Jarrod Baer

    Portfolio Manager I enjoy my coworkers because of the unity we have. We share best practices and talk about how we can better our clients experience as well as our company. **Inclusion makes us stronger**

    We thrive on what makes us different and celebrate each others unique abilities and perspectives. We embrace an inclusive culture of fairness and respect, value and belonging, empowerment and growth. No two employees look or think the same and we prefer it that way

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