Director Technology Project Management Paratransit - Long Island City, United States - MTA, Inc.

Description

Director Technology Project Management Paratransit

Job ID: 5913

Business Unit:
New York City Transit

Location:
Long Island City, NY, United States

Regular/Temporary:
Regular


Department:
Regional Bus Company


Date Posted:
Apr 24, 2024

Description
Job Information Amended 2/17/2024.
Title - Director, Technology Project Management (Paratransit)

First Date of Posting: 08/03/2023

Last Date of Posting:
Open till filled.

Authority:
OA / TA


Department:
Paratransit


Division/Unit:
Project Management Unit


Reports To:
Project Management Officer

Work
Location:
3300 Northern Blvd.


Hours of Work:
As required.

This position is eligible for teleworking which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.
Compensation

Salary Range:
$100,700 - $142,929 (Grade C - 677 hay points)
Responsibilities
This position is responsible for assisting the Technology Project Management Officer in all Paratransit Intelligent Transportation Systems.

The incumbent will handle any Automatic Vehicle Location Monitoring (AVLM) facility issues at all carrier locations and serve as the liaison between AVLM contractor and Access-A-Ride (AAR) carriers.

Monitor ServiceMax system which tracks vehicle maintenance for the AVLM. Assist vendor with equipment configuration, testing and installation. Recommend and direct any enhancements to systems and advise on new vehicle prototype. Maintain constant changes of AAR vehicles in software. Update vehicle inventory with AVLM vehicle installations and retirements. Monitor Verizon wireless systems network.

Be on call 24/7 to coordinate all system issues such as AVLM, Interactive Voice Response (IVR), Adept Scheduling, Customer Information Systems, etc.

Handle software, hardware, local network and telecommunications issues between Paratransit, MTA IT and service providers. Assist desktop users having AVLM issues in the Command Center, carrier locations and other Paratransit groups. Maintain AVLM supervisory logon IDs and provide CAD/AVL accounts to Flashback and Broadcast features. Assist with version updates/fixes to MDT and CAD/AVLM software. Conduct testing with Bus-in-a-Box (BIAB). Be accountable for AVLM equipment stored at carrier providers.

Conduct presentations and prepare reports to update Senior Management on the status of projects and meet with outside agencies to obtain data, coordinate studies and prepare reports.

Represent Paratransit on technology for operating/capital meetings and ensure that Paratransit's data and voice communication requirements are met.
Education and Experience

• A Baccalaureate degree from an accredited college in Engineering, Computer Science or a satisfactory equivalent and eight (8) years of full-time, paid, related experience, with at least five (5) years in a managerial/supervisory/administrative capacity; or
• A satisfactory equivalent of the combined education/experience requirements.

Desired Skills:

• Indepth knowledge of engineering principals
• Indepth knowledge of project management, radio and data communication systems
• Indepth knowledge of intelligent transportation systems
• Indepth knowledge of procurement procedures and guidelines
• Excellent verbal and written communication skills

Selection Method
Based on evaluation of education, skills, experience and interview.
Other Information

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.