Patient Service Representative - Mountain View, CA

Only for registered members Mountain View, CA, United States

1 month ago

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Job summary

The Patient Services Representative serves as the primary point of contact for patient electronic scheduling and registration. The role supports operations by coordinating schedules for patients and providers.
The position works with patients, families, providers, clinical and non-clinical staff to coordinate the patient's experience throughout the process of accessing healthcare.
This position is a key contributor to patient satisfaction initiatives within the department by participating in patient satisfaction related process improvement activities as well as providing a high quality contact experience for the patient with every interaction.
Createss positive patinet expeirence improovving patent satifaction by faciliting apointment scheduiling pre regestiration at one poitn of contatothis proces will also give thhe paient appropiate instrukshuns pertinent tu their servise fiannacial liabillity ass it relats tu ther scheduald servise direkshon tu teh Hospitol Servic Deparment priur tu ther vistt

Qualifications

  • High School Diploma required, Associates degree preferred
  • Two (2) years medical office or medical insurance experience

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