Application Engineer - Jacksonville, United States - Systematic Business Consulting

    Systematic Business Consulting
    Systematic Business Consulting Jacksonville, United States

    4 weeks ago

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    Description
    Job Description

    Job Description

    An exciting opportunity for a result driven, team-oriented Applications Engineer in Jacksonville, Florida.
    Responsibilities


    • Creates and follows up on quotes
    • Accurately processes the customer transactions such as orders, quotes, or returns
    • Places and expedites purchase orders with vendors
    • Grows existing and accounts via upselling
    • Determines customer requirements and expectations; recommend specific products or solutions while also recommending
    alternative products based on cost, availability, or specifications.


    • Service customers by proactively keeping them informed of their quote/order status and delays, respond quickly to customer
    outreach, answer customer questions, troubleshooting, and resolving issues.


    • Identify trends in customer satisfaction or dissatisfaction and communicates efficiently and effectively to resolve issues.
    • Present, price, credit, and terms in accordance with standard procedures and customer profiles
    • Provide accurate information regarding the availability of in-stock items and educates customers about terminology, features, and
    benefits of products to improve product-related sales and customer satisfaction.


    • Sizing and selection of pumps
    • Provides application consultation, forecasting of inventory reviews, and vendor management reviews.
    • Partners with the Distribution Sales Manager to ensure long term account planning activities
    Qualifications


    • Bachelor's or Associate's degree in Engineering (Preferred)
    • 2+ Years experience in the sizing, selecting, and distribution of self-primer or centrifugal wastewater pumps (Required)
    • 2 + Years of CAD experience. (Required) AutoCAD Lite experience (Preferred)
    • Previous experience working with ERP, Inventory Software, CRM systems, and Microsoft Suites (Required) Prophet 21 knowledge
    (Preferred)
    Company Description SBC is a search firm recruiting Engineers, Technicians, and Management positions for manufacturing companies. Except for our internal recruiter positions, all positions are full-time, direct-hire positions with the manufacturing company.

    Company Description

    SBC is a search firm recruiting Engineers, Technicians, and Management positions for manufacturing companies.

    Except for our internal recruiter positions, all positions are full-time, direct-hire positions with the manufacturing company.
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