- Perform virtual and in-person ADA paratransit assessments (as needed) to determine eligibility according to FTA guidelines and maintain database of eligible passengers.
- Provide travel planning services information including fares, service areas and system use to all interested parties.
- Provide travel counseling, information and referral resources using the Travel Navigatior Program.
- Coordination with the existing ADA paratransit contractor by proactively collaborating to help identify and resolve any ongoing issues.
- Communicate on a regular basis to ensure customer service efforts meet the demands of the contract and the client.
- Establish relationships with key consumer agencies to facilitate direct communication and feedback as well as a proactive customer focus.
- Respond to individual customer/passenger concerns in a manner that includes investigation and follow-up to passenger eligibility.
- Provide required reports; e.g. assessments completed, assessments pending and phone system operational metrics.
- Update Regional Eligibility Database with results from new assessments and recertifications.
- Track ADA eligible persons for status of assessment, date for recertification and date of completion, to develop level of effort work plan.
- Implement eligibility re-certification in line with AB 1250.
- Provide findings and resolution information that pertains to field work.
- Attend various public events as a representative of the program to provide information and feedback.
- Implementation of an electronic fare media incentive program.
- Must have one (1) to three (3) years of project ADA Paratransit eligibility experience in a similar sized paratransit environment.
- Must be able to work independently and have strong customer service, written and verbal skills.
- Knowledge of the contractual obligations is a must to perform this job correctly.
- Experience managing fast paced environment.
- Work in company
Case Manager Elementary/Middle/High (10 month): Eligibility Pool (2026-27)
Only for registered members
This posting is for candidates who would like to be considered for any and all Case Manager openings at OUSD. · ...
Oakland, California5 days ago
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+Skydio is seeking a change management expert to ensure accurate, timely, and efficient support of our PLM system,. In this role your contributions will drive data accuracy quality speed to market and productivity for the broader operations team. · +Ensure proper execution of cha ...
San Mateo $110,000 - $156,000 (USD)2 weeks ago
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Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. · The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operat ...
San Mateo $120,000 - $170,000 (USD)1 month ago
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The Sr. Materials Program Manager will bring their supply chain and materials management knowledge and skills to enable our growth by driving dynamic material strategy and execution for our drones and docks. · ...
San Mateo $120,000 - $170,000 (USD) Full time1 month ago
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Skydio is the leading US drone company and the world leader in autonomous flight. · The Skydio team combines deep expertise in artificial intelligence, · best-in-class hardware and software product development, · operational excellence, · and customer obsession · to empower a bro ...
San Mateo1 month ago
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We are looking for a motivated Customer Success Manager - Commercial with a deep sense of ownership to lead and drive all aspects of implementation, usage, retention and expansion of our utility and emerging industries customers.Requirements: · Ability to travel 40% of the time. ...
San Mateo $120,000 - $160,000 (USD) Full time1 month ago
-
Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. · The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operat ...
San Mateo1 month ago
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Skydio is seeking a change management expert to ensure accurate timely and efficient support of our PLM system change management processes and quality system. · ...
San Mateo $110,000 - $156,000 (USD) Full time2 weeks ago
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We are seeking an experienced and highly organized Event Manager to join Skydio's growing Event Marketing team. This role will be based at Skydio Headquarters and will be responsible for owning the planning and execution of Skydio's series of Customer Summits, while also supporti ...
San Mateo $113,500 - $145,000 (USD)1 month ago
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Skydio is seeking an experienced and driven RevOps Manager specializing in CPQ to join our Revenue Operations team. Build and run the Quote to Order roadmap spanning Salesforce, Salesforce CPQ & DealHub, Conga CLM, and NetSuite · Translate business rules into CPQ/CLM designs (bun ...
San Mateo $120,000 - $160,000 (USD) Full time1 month ago
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Skydio is seeking a Staff GSM to develop commodity sourcing strategies for high-quality drone components and support the company's Supply Chain and Sourcing processes. · ...
San Mateo $161,000 - $227,500 (USD) Full time1 month ago
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We are looking for a motivated Customer Success Manager with a deep sense of ownership to lead and drive all aspects of implementation, usage, retention and expansion of our Public Safety customers. · The ideal candidate will be based in the Central or Eastern Timezone.Build sca ...
San Mateo $120,000 - $160,000 (USD) Full time1 month ago
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You'll develop and execute commodity sourcing strategies of increasing scale for high-quality drone components. · ...
San Mateo $161,000 - $227,500 (USD)3 weeks ago
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You'll develop and execute commodity sourcing strategies of increasing scale for high-quality drone components.Emphasis on mechanical assemblies, motors, optics, molded plastics, machined metals and composites but also spanning image sensors camera modules mobile AI chipsets and ...
San Mateo $161,000 - $227,000 (USD)1 month ago
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Skydio is seeking an experienced and driven CPQ Administrator to join our Revenue Operations team. · ...
San Mateo $120,000 - $160,000 (USD) Full time1 month ago
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Skydio is the leading US drone company and the world leader in autonomous flight. · ...
San Mateo $170,000 - $240,000 (USD)3 weeks ago
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Skydio is redefining autonomy with world's most advanced drones. As part of design team you'll shape how this technology feels in hands of real people from first responders to infrastructure inspectors. · ...
San Mateo $150,000 - $210,000 (USD) Full time1 month ago
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We are seeking a talented Sr. Revenue Accountant / Manager with high-growth start-up experience and a solid understanding of GAAP revenue recognition rules.The Sr. · Revenue Accountant / Manager will be responsible for owning all aspects of revenue recognition, including month-e ...
San Mateo $120,000 - $170,000 (USD)1 week ago
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Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. · About The Role · You'll develop and execute commodity sourcing strategies of increasing scale for high-quality drone components. Th ...
San Mateo $161,000 - $227,000 (USD)3 weeks ago
- Work in company
Director of Product Management, Drone as First Responder
Only for registered members
Skydio is the leading US drone company and the world leader in autonomous flight. The Director of Product Management for Skydio's Drone as First Responder (DFR) offering will own end-to-end software features spanning vehicle controller and cloud platforms. · We offer relocation a ...
San Mateo $196,000 - $250,000 (USD) Full time1 month ago
Eligibility Manager - San Mateo - MV Transportation
Description
Overview:If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.
Responsibilities:MV Transportation is seeking an Eligibility Manager with excellent customer service skills to evaluate, enhance and process applications for ADA paratransit service and travel planning services.
Job Responsibilities:
Talent Requirements:
$starting salary range: $85, $95,000.00
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
#appcast
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Case Manager Elementary/Middle/High (10 month): Eligibility Pool (2026-27)
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Full time Only for registered members San Mateo