Receptionist/Administrative Coordinator - San Antonio - SWBC

    SWBC
    SWBC San Antonio

    7 hours ago

    Description
    Bilingual is required
    SWBC is seeking a talented individual to operate a multi-line phone system, direct calls, greet visitors, and perform other light clerical duties.
    Why you'll love this role:
    In this role you will be part of a great team, with an opportunity to interact with a diverse group of employees, and contribute toward SWBC's Mission to provide excellent service.
    Essential duties include the following:
    • Receives over-flow calls on a multi-line phone system.
    • Screens and/or directs calls to appropriate department and/or staff member.
    • Obtains proper information from caller such as caller's name, nature of business, and person being called upon.
    • Greets screens and/or directs visitors to appropriate department and/or staff member by obtaining the proper information such as visitor's name, nature of business, and person being called upon.
    • Maintains, creates, and issues access badges to visitors, contractors, new employees, and current employees on an as needed basis.
    • Provides administrative support to other departments on an as needed basis.
    • Provides intermittent training and assistance to switchboard relief operators.
    • Assist other PEO departments with projects/tasks as needed.
    Serious candidates will possess the minimum qualifications:
    • High School Diploma or GED required.
    • Minimum of one (1) year of experience answering a multi-line phone system, administrative support, or related experience, preferably in a customer service or financial services environment.
    • Experience working with a multi-line phone system and other basic office equipment.
    • Excellent interpersonal, organizational, communication (both written and oral), and telephone etiquette skills.
    • Able to type 35 WPM accurately and have a basic knowledge of computers.
    • Bilingual in Spanish is required.
    • Able to sit for long periods of time while operating the phone system and related activities.
    • Able to lift lbs. of packages or deliveries.
    • Possess reliable transportation to support flexible work schedule.
    • Able to be available to work Monday-Friday with flexibility to work overtime as needed.
    • Reliable and good team player.

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