call center representative - , AZ, United States - TalentBridge

    TalentBridge
    TalentBridge , AZ, United States

    2 weeks ago

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    Description

    Call Center Representative (Contract-to-Hire)



    Join a dynamic and forward-thinking team with one of our premier clients in the financial/banking industry. As a leading player in the industry, our client offers a unique opportunity for individuals seeking a rewarding career in customer service. We are currently seeking passionate and customer-focused individuals to join our team as Call Center Representatives.



    Job Highlights:

    • Position: Call Center Representative

    • Job Type: Temporary (6 months) with potential for permanent placement

    • Location: Phoenix, AZ

    • Training: Comprehensive training provided for success

    • Compensation: $18.00 hourly rate



    Job Description:



    As a Call Center Representative, you will be the frontline ambassador for our client's premier banking services. This role is more than a job; it's an opportunity to make a meaningful impact by providing top-notch customer experiences. Your key responsibilities include:

    • Assisting clients with inquiries related to their premier banking services.

    • Handling various financial transactions, including payments, card-related issues, and account management.

    • Collaborating with a supportive team in a dynamic and innovative environment.

    • Adhering to performance metrics and delivering exceptional service on every call.



    Qualifications:



    We're looking for individuals who possess:

    • A passion for delivering outstanding customer service.

    • Previous customer service experience, preferably in financial services or banking.

    • Strong communication skills and active listening abilities.

    • Patience and the ability to take ownership of customer concerns.

    • Basic Microsoft Office and email correspondence experience.

    • Experience in a metric-driven environment.



    Why Join the Team:

    • Growth Opportunities: The possibility of a permanent role with a premier financial institution.

    • Comprehensive Training: Gain valuable skills and knowledge in the banking industry.

    • Competitive Compensation: Enjoy a competitive hourly rate with the potential for growth.

    • Hybrid Work Model: Balance work and life with our hybrid work environment.



    Ready to elevate your career with a premier banking opportunity? If you're passionate about customer service and looking for a chance to thrive, we want to hear from you.

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