- Web Order Fulfillment and Processing - Process and fulfill store web orders on daily basis. Includes managing peak order periods with other duties. Suggest improvements, know and understand the web system as it relates to the store inventory system. Maintain records and uphold privacy. May lead and train others in order fulfillment and processing.
- Customer Service – Assist web customers via email, store ticketing tool, and phone, answer questions, and troubleshoot recurring order issues.
- Web Site Maintenance - Maintain a professional, functional, and effective website for The Bookstore. For example, editing existing pages on third party vendor site, adding marketing assets and occasional new pages, reviewing for timely and pertinent information, updating product catalogs with item information and images with occasional image edits. Review site for accuracy and functionality and make recommendations for improvements and revisions.
- Marketing and Promotional Material - Design and produce bookstore marketing and promotional materials, print and non-print assets, under tight time constraints. Collaborate on project details with co-workers, other departments within Clark College, and with outside vendors. Provide progress reports to appropriate parties on each project. Effectively maintain archives at the close of each project.
- Social Media- Create and post, with approval, to store's social media outlets.
- Perform other duties as assigned.
- High school diploma, GED or equivalent.
- Six (6) months experience with graphic design concepts, application, and best practices; Adobe Creative Suite software (primarily Photoshop & Illustrator); and knowledge of industry printing standards.
- Six (6) months experience with web design concept and application; including HTML, CSS, comfort reading and troubleshooting code, and knowledge of web best practices and accessibility.
- Strong computer skills including familiarity with Microsoft Office Suite and other Cloud based storage applications, FTP (File Transfer Protocols), as well as the ability to quickly learn new software systems as required.
- Portfolio with examples of web and graphic design work for application review
- Six (6) months of customer service experience, preferably in a retail setting. Ability to provide service that consistently meets or exceeds the needs of web customers, colleagues, and the college community.
- Excellent written, oral, and interpersonal communication skills and the ability to effectively communicate with diverse groups and individuals.
- Attention to detail and strong organizational skills which result in accurate work and timely work results.
- Ability to work at a computer workstation for long periods of time.
- Ability to lift and move up to 50 lbs.
- Willingness and ability to maintain a positive and professional working relationship with colleagues in a fast-paced, high-energy and high-pressure environment.
- Must exhibit good work attendance.
- Ability to work and create designs independently or as part of a team; able to interpret, apply, and adapt design ideas of others.
- Ability to manage and prioritize multiple tasks simultaneously. Ability to set and successfully manage workflow, including fulfilling fast turnaround times and meeting deadlines.
- Ability to remain professional, enthusiastic, and committed to service.
- Ability to deal with difficult people and situations combined with the ability to remain calm in a stressful environment.
- Ability to adapt and effectively respond to dynamic events, even when circumstances are unclear.
- Ability to adjust to changing needs, requirements and expectations as required.
- Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
- Willingness and ability to be flexible in work hours if needed.
- Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
- Clark College online application
- Current resume, cover letter, and a minimum of three (3) references listed
- Responses to the supplemental questions included in the online application process
- Portfolio link or attached examples of web site maintenance and graphic design experience
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Part-time Retail Clerk 2 - Vancouver, United States - Clark College
Description
Clark College is currently accepting applications for a part-time, non-permanent Retail Clerk 2 with a background in web site maintenance and graphic design. This position is expected to work approximately 15 hours a week, occasionally up to 30 hours during peak periods. This position supports the Clark College Bookstore. The ideal candidate would be flexible regarding scheduling and available Monday– Friday, between 7am to 1pm (with an occasional early morning, evening, and weekend as needed).
The Retail Clerk 2 performs a variety of duties such as web order fulfillment, site maintenance, and graphic design of store marketing materials. This position interacts with customers and provides customer service by responding to inquiries from students and shoppers regarding their site experience, purchases and returns, and provides product support, establishes and follows storage guidelines, and produces and orders store forms and other materials.
At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
JOB DUTIES AND RESPONSIBILITES:
POSITION REQUIREMENTS:
Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:
SALARY RANGE: $16.90-$22.32/hour. | Range: 34 | Code: 227G
APPLICATION DEADLINE: Open until filled.
REQUIRED ONLINE APPLICATION MATERIALS:
To contact Clark College Human Resources, please call or email
DISABILITY ACCOMMODATIONS
Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at or by video phone at
SECURITY
The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, or The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here:
ELIGIBILITY VERIFICATION
If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.
CORRECTIONS OR EXTENDED NOTICES
Corrected or extended notices will be posted online and in the Human Resources Office.
Our Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference.
Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, , , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.
Clark College Human Resources
April 18, 2024
