Customer Success Associate - Burbank - Inspire Connections

    Inspire Connections
    Inspire Connections Burbank

    5 days ago

    Description

    Inspire Solutions is a marketing and sales firm based in Mission Hills, California. We help leading Telecom brands, such as Frontier, to increase their sales growth, visibility, and customer engagement. We are looking for a driven Customer Success Associate who can help us in our endeavours to create direct marketing and sales campaigns that give a strong brand presence and continuous growth.

    Do you have the following skills, experience and drive to succeed in this role Find out below.

    As a Customer Success Associate, you would join the marketing and sales team to bring products to life by delivering impactful campaigns built around our clients' needs to ensure ultimate customer satisfaction. If you are a driven individual who wants to grow in a team of Customer Success Associates who value communication, development, and performance, read below to see how you can join us at Inspire Connections.

    What we expect of our Customer Success Associates:

    • Represent the Frontier brand professionally while engaging with customers

    • Be a primary point of contact during campaigns

    • Give tailored solutions to meet customers' needs and ensure customer satisfaction as our trusted Customer Success Associate

    • Educate customers on and explain the benefits of Frontier's wireless services and products

    • Work alongside fellow Customer Success Associates on sales strategies and campaigns

    • Problem-solve and troubleshoot accounts and products to ensure an efficient enrollment process xhuatnn

    • Handle customer information with sensitivity and accuracy

    What we look for in our Customer Success Associates

    • High school diploma/GED

    • Previous experience in Sales, Customer service, or marketing preferred

    • Growth - oriented and customer-centric mindset

    • Team player and collaborative

    • Strong communication and relationship-building skills


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