Client Experience Specialist - Toledo
13 hours ago
Job summary
We are seeking detail-oriented and customer-focused individuals to join our team as a Client Experience Specialist.++
- In this role, you will support clients throughout the travel planning and booking process by providing guidance, coordinating reservations, resolving service concerns, and ensuring a seamless customer experience.
Responsibilities
Serve as the primary point of contact for client inquiries and support.+Curate, tailor, and adjust personalized itineraries.+Provide accurate travel information and personalized recommendations.+Research and verify booking options using approved systems.+Resolve service-related concerns in a timely and professional manner.+Maintain detailed and accurate client records.+Communicate clearly via phone email online platforms.Participate in training sessions team meetings.Job description
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