- Operations
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Customer Service Representative
2 weeks ago
Kelly Lewis - State Farm Agent Brockport, United StatesJob Description · Job DescriptionPosition Overview · State Farm Insurance Agent located in Brockport, NY is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Kelly Lewis - State Farm Agent, you will build and develop customer re ...
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Patient Service Representative l
2 weeks ago
Oak Orchard Health Brockport, United States: · Do you want to be part of a leading, patient-centered organization where professionals come together to improve access to quality health care for all? At Oak Orchard Health, you can grow your career with the fulfilment and satisfaction of knowing that your work is making a di ...
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Patient Service Representative l
3 weeks ago
Oak Orchard Community Health Center Brockport, United StatesDo you want to be part of a leading, patient-centered organization where professionals come together to improve access to quality health care for all? At Oak Orchard Health, you can grow your career with the fulfilment and satisfaction of knowing tha Patient, Training, Representa ...
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Patient Service Representative l
3 weeks ago
Oak Orchard Community Health Center Brockport, United StatesDo you want to be part of a leading, patient-centered organization where professionals come together to improve access to quality health care for all? At Oak Orchard Health, you can grow your career with the fulfilment and satisfaction of knowing that your work is making a differ ...
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Patient Service Representative l
2 weeks ago
Oak Orchard Health Brockport, United StatesPatient Service Representative l -TRAINING PROVIDED · Brockport, NY ) · • Operations · Description · Do you want to be part of a leading, patient-centered organization where professionals come together to improve access to quality health care for all? At Oak Orchard Health, you ...
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patient service representative l
2 weeks ago
Oak Orchard Health Brockport, United States: · Do you want to be part of a leading, patient-centered organization where professionals come together to improve access to quality health care for all? At Oak Orchard Health, you can grow your career with the fulfilment and satisfaction of knowing that your work is making a d ...
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Patient Service Representative l
4 weeks ago
Oak Orchard Health Brockport, United StatesPatient Service Representative l - Training Provided · Brockport, NY ) · • Operations · Description · Do you want to be part of a leading, patient-centered organization where professionals come together to improve access to quality health care for all? At Oak Orchard Health, you ...
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Patient Service Representative l
1 week ago
Oak Orchard Community Health Center Brockport, United StatesDo you want to be part of a leading, patient-centered organization where professionals come together to improve access to quality health care for all? At Oak Orchard Health, you can grow your career with the fulfilment and satisfaction of knowing that your work is making a differ ...
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Patient Service Representative l
3 weeks ago
Oak Orchard Health Brockport, United States: · Do you want to be part of a leading, patient-centered organization where professionals come together to improve access to quality health care for all? At Oak Orchard Health, you can grow your career with the fulfilment and satisfaction of knowing that your work is making a d ...
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Patient Service Representative l
3 weeks ago
Oak Orchard Health Brockport, United States: · Do you want to be part of a leading, patient-centered organization where professionals come together to improve access to quality health care for all? At Oak Orchard Health, you can grow your career with the fulfilment and satisfaction of knowing that your work is making a di ...
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Patient Service Representative l
2 weeks ago
Oak Orchard Community Health Center Brockport, United StatesJob Description · Job DescriptionDescription:Do you want to be part of a leading, patient-centered organization where professionals come together to improve access to quality health care for all? At Oak Orchard Health, you can grow your career with the fulfilment and satisfaction ...
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Patient Service Representative l-Dental
1 week ago
Oak Orchard Community Health Center Brockport, United StatesDo you want to be part of a leading, patient-centered organization where professionals come together in common purpose to be the center for health care in their communities? At Oak Orchard Health, we make a difference in our communities every day, in Patient, Dental, Representati ...
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Patient Service Representative l-Dental
1 week ago
Oak Orchard Community Health Center Brockport, United StatesJob Description · Job DescriptionDescription: Do you want to be part of a leading, patient-centered organization where professionals come together in common purpose to be the center for health care in their communities? At Oak Orchard Health, we make a difference in our communiti ...
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hotel breakfast attendant
1 week ago
Indus Hospitality Group Brockport, United StatesHOTEL BREAKFAST ATTENDANT · Brockport, NY ) · Description · Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not jus ...
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hotel breakfast attendant
3 weeks ago
Indus Hospitality Group Brockport, United StatesHOTEL BREAKFAST ATTENDANT · Brockport, NY ) · Description · Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not jus ...
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hotel front desk agent
1 week ago
Indus Hospitality Group Brockport, United StatesHOTEL FRONT DESK AGENT · Brockport, NY ) · Description · Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a ...
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hotel front desk agent
3 weeks ago
Indus Hospitality Group Brockport, United StatesHOTEL FRONT DESK AGENT · Brockport, NY ) · Description · Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a ...
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Restaurant General Manager
4 weeks ago
Pizza Hut Brockport, United StatesPizza Hut - 64 N MAIN ST [Restaurant Manager] As an Assistant Restaurant Manager at Pizza Hut, you'll: Manage and lead all restaurant operations daily; Represent the brand with delivering superior service and hot, fresh product; Lead by example and uplift/motivate staff; Organize ...
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Sales Associate
3 weeks ago
Runnings Brockport, United States Part timeThe Sales Associate is responsible to assist customers throughout the retail store. The primary function of the Sales Associate is to provide excellent customer service. This may include greeting customers in the store, cashier responsibilities, answering product related question ...
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Cashier (Part-Time) - Brockport, NY
3 weeks ago
Runnings Brockport, United States Part timeThe Cashier is responsible to interact with customers as they enter and leave the retail store. The primary function of the Cashier is to provide excellent customer service. Hours vary with days, evenings (until 9pm), and a rotating weekend/holiday coverage required. Interested a ...
Patient Service Representative l - Brockport, United States - Oak Orchard Health
Description
Patient Service Representative l -TRAINING PROVIDEDBrockport, NY )
Do you want to be part of a leading, patient-centered organization where professionals come together to improve access to quality health care for all? At Oak Orchard Health, you can grow your career with the fulfilment and satisfaction of knowing that your work is making a difference in someone's life.
We have 8 medical offices located in communities throughout Western NY and we continue to expand and recruit top talent with our mission to ensure everyone has access to affordable, quality health care.
Our diverse, highly skilled professionals are the reason for our success, from physicians to nurses to administrators and support personnel.
If you're passionate about serving all with excellence, equity, inclusion, respect, and dignity, we think you'll fit right inWe offer:
Tuition Reimbursement and Student Loan Forgiveness (PSLF) Eligible
Flexible schedule that promotes a healthy work life balance
Competitive wages
Comprehensive benefit package (health/vision/dental) that starts the first of the month after your hire date
Retirement Plan 403(b) with a competitive company match
Organizational support of continuing education and professional development
Company paid life Insurance
Generous PTO package that includes Vacation time, Sick time, Personal Days, Floating Holidays, and Company paid holidays
The Patient Service Representative provides customer service to all customers, both over the phone and at the check-in area, for all arriving and departing patients.
This position is responsible for scheduling future appointments both in person and via the telephone, registering new patients in the EHR, checks registration forms for completeness and accuracy, and scans registration into patient EHR.
Job Responsibilities:
Accurately register new patients in the OOH electronic medical record (EMR) system, checking to see if the patient was previously registered and verify demographic and insurance information for accuracy.
Promptly check patient in, including, but not limited to accurately updating insurance, yearly demographic information (registration form) and collecting any payments required from the patient.
Process payments received via mail, phone, or in-person.
Schedules future appointments as needed, at both checkout window and over the phone.
Refer patients to Patient Accounts Office if financial plans are necessary.
Scans all completed patient paperwork into patient EMR in a timely manner.
Maintain phone etiquette; answer phones, transfer calls, take accurate messages and assign appropriately, document prescription refills and assign to correct provider.
Respond to Patient/Physician inquiries
Reschedule patient appointments when providers call in sick or schedule time off.
Direct patients that need assistance with their health insurance to the embedded Facilitated Insurance Enroller.
Call appointment reminders for physicals and all new patient appointments and change appointment status to "confirm" when done. Call failed appointment reminder calls to attempt to confirm appointment.
The ability to communicate effectively with patients and staff from all departments.
Attend regular staff meetings, trainings, and other meetings as requested.
Maintain a safe, clean and orderly work area at the front desk and waiting room.
Schedule interpreters (internal or external) for patient appointments.
Balance cash receipts at the end of shift and prepare appropriate reports.
Make sure the building is unlocked in the morning, and locked at night with the alarm set by the last employee to leave the building.
Any other reasonable requests from management.
Requirements
Skills/Qualifications:
Communicates effectively with patients, and co-workers in other departments
Participate in organizational efforts to provide the highest quality patient care
Ability to work a flexible schedule. Some evenings and weekends may be required.
Education/Experience:
High School diploma or equivalent.
1-2 years of medical office experience/call center preferred
1-2 years of prior administrative or customer service experience
Comprehensive Benefits:
Health / Dental /Vision Insurance
Retirement Plan
Tuition Reimbursement
Public Service Loan Forgiveness
Generous Time Off
Salary Description
$17.00/hr and up based on experience
