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    Supervisor - Product Surveillance - Naples, United States - Arthrex

    Arthrex
    Arthrex Naples, United States

    3 weeks ago

    Default job background
    Accounting / Finance
    Description

    Arthrex, Inc. Job Opportunity: Supervisor, Product Surveillance

    Arthrex, Inc. is a renowned global medical device company excelling in innovation and medical education. Our mission is to assist surgeons in enhancing patient treatment. Join us in our dedication to delivering top-quality products to healthcare experts and improving the lives of millions of patients.

    Benefits at Arthrex:

    • Medical, Dental, and Vision Insurance
    • Company-Provided Life Insurance
    • Voluntary Life Insurance
    • Flexible Spending Account (FSA)
    • Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
    • Matching 401(k) Retirement Plan
    • Annual Bonus
    • Wellness Incentive Program
    • Free Onsite Medical Clinics
    • Free Lunch
    • Tuition Reimbursement Program
    • Trip of a Lifetime
    • Paid Parental Leave
    • Paid Time Off
    • Volunteer PTO
    • Employee Assistance Provider (EAP)

    Position Overview:

    • Supervise and lead Product Surveillance Specialists and professionals
    • Coordinate global Field Event activities
    • Manage product recall processes
    • Enhance team performance and engagement
    • Drive continuous improvement initiatives
    • Ensure compliance with quality standards
    • Assign projects and provide training
    • Contribute to departmental functions
    • Participate in regulatory audits and inspections

    Requirements:

    • Bachelor's degree in related field is required, Master's degree preferred
    • 5+ years of experience in medical device complaint management
    • 10+ years of experience in Medical Device QA functions
    • Leadership experience is a plus

    Desired Skills:

    Knowledge of ISO, FDA, MDD/MDR regulations
    Customer service skills
    Demonstrated leadership abilities

    Machine and Software Proficiency:

    Proficient in Microsoft Office applications
    Familiarity with Pilgrim Smart Solve, Salesforce, SAP, Agile

    Reasoning and Mathematical Skills:

    Problem-solving and data analysis skills
    Ability to interpret technical instructions

    Language and Communication Skills:

    Effective verbal and written communication skills

    Physical Requirements:

    Visual acuity required for job tasks
    Ability to lift up to 10 pounds

    Work Environment:

    General office environment with moderate noise levels

    Arthrex Benefits:

    • Medical, Dental, and Vision Insurance
    • Company-Provided Life Insurance
    • Voluntary Life Insurance
    • Flexible Spending Account (FSA)
    • Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
    • Matching 401(k) Retirement Plan
    • Annual Bonus
    • Wellness Incentive Program
    • Free Onsite Medical Clinics
    • Free Onsite Lunch
    • Tuition Reimbursement Program
    • Trip of a Lifetime
    • Paid Parental Leave
    • Paid Time Off
    • Volunteer PTO
    • Employee Assistance Provider (EAP)

    We are an equal opportunity employer and value diversity in our company.



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