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Apartment Leasing Agent - College Park, United States - Campus Apartments
Description
OverviewEnthusiastic, outgoing leasing professional wanted
The Campus team is filled with passionate and enthusiastic people Since 1958, we have been singularly focused on providing superb housing for college students across the country and our team is the reason for our success and for our ability to grow over the long-term.
Responsibilities
The Apartment Leasing Agent reports to the General Manager.
This position is responsible for assisting with the day to day operations of the property to ensure customer satisfaction, fiscal stability and good physical condition.
Assist with leasing in an effort to ensure full lease-up and maintenance of high occupancy levels; includes the mailing of renewal offers, logging of responses and management of property availabilityAssist with ensuring an accurate record of availability that is compatible with the lease renewal report
Approve, enter and present all rental applications to the General Manager for execution
Manage property licenses and the renewal process by liaison with legal counsel and the City
Assist with the check-out process to ensure compliance with final account statement requirements; includes accepting keys for departing residents and performing inspections of vacated units
Ensure that leases and resident check-ins are accurate and efficient
Investigate and respond to concerns/complaints from residents in a timely manner ensuring accuracy and fostering good public relations; includes reporting to the General Manager
Assist in the preparation of weekly reports related to the property's performance as required
Assist in the development and implementation of advertising/marketing programs to position the property in the marketplace
Assist in the development and implementation of resident retention programs
Maintain courteous communication with residents, applicants, employees and vendors
Answer telephones as needed
General administrative duties such as filing and typing
Qualifications
Bachelor degree or equivalent combination of education and experience
First Aid/CPR certification or willingness to obtain
Valid driver's license and current automobile insurance is preferred
Ability to operate fax machine, copier, telephone, personal computer, typewriter, calculator, adding machine, key machine, key card system and vacuum
Computer skills and math ability
Accurate typing and record keeping
Proficient in Microsoft Word, Excel and Outlook
Knowledge of Entrata is preferred
Accurate in numerical analysis and transfer of related data
Accurate in preparation of documents to ensure grammatical and legal correctness
Knowledge of and adherence to all federal, state and local laws
Ability to follow through with all necessary paperwork and ensure all deadlines are met
Demonstrate a positive, professional and enthusiastic attitude at all times
Excellent customer service skills
Ability to communicate effectively and professionally while operating in a fast paced environment
Ability to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviations
Ability to think rationally beyond a specific set of instructions
Job LocationsUS-MD-College Park
Job ID
Category Office and Leasing