Chief of Staff - Honolulu, HI, United States - Lumen

Description

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

As the Chief of Staff for IT & Engineering, you will be the linchpin that ensures strategic alignment and operational excellence within the department. Your role will be multifaceted, involving strategic planning, project management, and executive support to ensure the smooth operation of IT and Engineering initiatives.

The Main Responsibilities

• Assist in developing and refining the IT & Engineering strategy, ensuring it aligns with the organization's objectives.

• Ensure alignment, program management and execution of North Star change imperatives.

• Act as a trusted advisor to the SVP CIO and senior IT & Engineering leaders, providing insights and analysis to inform decision-making.

• Utilize critical thinking and needs assessment skills to analyze, problem-solve, and anticipate needs.

• Streamline operations and processes to enhance efficiency and effectiveness within the IT & Engineering teams.

• Facilitate communication between the IT & Engineering department and other business units, as well as external stakeholders.

• Provide leadership and direction to cross-functional teams, fostering a culture of collaboration and innovation.

• Ensure confidentiality with sensitive topics and initiatives.

• Facilitate daily operations through collaboration with senior management and department leaders.

• Assist in preparing and synthesizing reports, presentations, and communications for both internal and external stakeholders, ensuring clarity and impact.:

• Lead and manage cross-functional projects, ensuring timely execution and delivery of key milestones.

What We Look For in a Candidate

• Bachelor's degree in business operations, or related field

• 10+ years of related experience

• 5+ years management experience

• Recognizable as a leader by possessing outstanding communication and interpersonal skills

• Proven experience in strategic planning, project management, or executive support role within an IT or Engineering environment.

• Familiarity with the technology sector and current industry trends.

• Adept at working and navigating diverse cultures, fostering an inclusive and collaborative work environment.

• Strategic thinker and planner with the ability to translate strategy to tactics and drive operational details.

• Ability to guide without direct authority, persuading and motivating others to achieve common objectives.

• Comfortable using modern technology and software to enhance efficiency, including project management tools and digital communication platforms.

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$ $171080 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.

$ $180080 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.

$ $189090 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.

$ $198090 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 333465

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :

128310

Salary Max :

198090

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. ( We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.