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    Lead Technician - Louisville, United States - Amerestore

    Amerestore
    Amerestore Louisville, United States

    5 days ago

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    Description

    Job Description

    Job Description

    Position Summary:

    Lead Technician holds a tremendous amount of responsibility in the success of Amerestore Restoration as a

    company. This position will be expected to be hard-working, dedicated, on-time every day, ability to take

    direction and then manage/coach others to perform, ability to meet paperwork and communication compliance,

    mentor, and coach technicians. The Lead Technician will present themselves in a professional manner, including

    but not limited to dress code, hygiene, attitude, commitment, timeliness, and positive. Positivity is Contagious

    Reports to: Senior Lead Technicians

    Direct Reports: Technicians

    Essential Roles & Responsibilities:


    • Basic Job knowledge

    o Minimum of 1 IICRC certification or similar

    o Minimum of 1 year in the restoration business

    o Ability to photo document properly / close up / corner to corner / important items.

    o Ability to perform services and physical duties.

    o Ability to complete and set up proper type of restoration job based on scope and direction

    provided by senior lead technician.

    o Ability to run hand tools and basic power tools proficiently.

    o Ability to run moisture meters, IR and understand the basics of psychometrics.

    o General knowledge of construction and restoration


    • Communication on phone and email

    o Availability to answer and respond to calls and emails in a timely manner.

    o Ability to communicate with senior lead on a consistent basis.

    o We are an emergency service company – 24/7/365.


    • Job Documentation

    o Master of how to complete field documentation.

    Time Sheets - TSheets

    Equipment Sheets

    Material Sheets

    Psychrometric

    DASH

    Encircle


    • Technician Training (this is done daily)

    o Mentor technicians on the following:

    Paperwork compliance

    Quickbooks Time accuracy

    Basic restoration knowledge – "the Amerestore way"

    Customer service

    Cleanliness, detailedness and job site success


    • Performing work the Amerestore way

    o Recognizing risk and safety on projects to ensure safe work sites for employees and clients.

    o Provide great customer service.

    o Keeping and maintaining clean and safe jobsite

    o Minimizing risk to clients and staff

    o Maintain a positive attitude.

    o Availability to be on call.

    o Availability to storm duty or cat duty (may include travel)

    o Sense of urgency regarding projects and communication

    o Valid Driver's license and legal to work in the USA.

    o Ability to keep Clean/organized vehicle.

    o Complete timesheets daily

    o A strong eye for detail and willing to SAY SOMETHING if you see something.

    o Reporting information to senior lead technician

    o Willing to do WHATEVER IT TAKES to complete the job 100%

    o Job requires dedication for a 24/7/365 position (we are an emergency service company servicing

    the entire country)

    o Other duties when assigned.

    Physical Demands

    The ability to fulfill any activities normally expected in a restoration/construction management, to include but not limited to


    • Participating in field type situations


    • Lifting and carrying up to 50 pounds.


    • Frequently required to stand, walk, work for extended periods of time


    • Ability to travel when required (primarily scheduled travel)



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