Technical Support Technician - Brownsburg - Broad-Ocean Motor

    Broad-Ocean Motor
    Broad-Ocean Motor Brownsburg

    2 hours ago

    Description
    Job Summary:

    The Service Technician is a hands-on position responsible for the installation, troubleshooting, repair, and maintenance of Broad-Ocean Motor products. This role involves testing, diagnosing mechanical and electrical issues, performing routine servicing, and ensuring customer satisfaction through efficient and high-quality service.

    About Us:

    Broad-Ocean Motor is a leading manufacturer of high-quality HVAC motors, delivering innovative and energy-efficient solutions to our global clients. With a strong focus on technology and customer satisfaction, we are seeking a Service Technician to join our team in Brownsburg, IN and provide exceptional support to our clients and internal teams.

    Key Responsibilities:
    • Perform troubleshooting, repairs, and maintenance on Broad-Ocean Motor products, including electric motors, HVAC systems, and related components.
    • Conduct diagnostic tests to identify mechanical, electrical, or software issues.
    • Install new equipment and ensure proper functioning according to manufacturer guidelines.
    • Assist customers and clients with technical support, providing guidance on best practices for operation and maintenance.
    • Maintain accurate service records, reports, and documentation of work performed.
    • Collaborate with engineering and production teams to report recurring technical issues and suggest improvements.
    • Adhere to safety protocols and company policies to ensure a safe working environment.
    • Stay updated with the latest industry standards, technologies, and product advancements.
    • Travel to customer sites as required for on-site service and support.
    Qualifications & Requirements:
    • High school diploma or equivalent; technical certification or associate degree in electrical or mechanical engineering preferred.
    • Proven experience as a service technician, preferably in electric motors, HVAC systems, or related fields.
    • Strong knowledge of electrical and mechanical systems, including wiring diagrams, schematics, and troubleshooting techniques.
    • Ability to use diagnostic tools and testing equipment effectively.
    • Excellent problem-solving and communication skills.
    • Ability to work independently and in a team-oriented environment.
    • Valid driver's license and ability to travel as required.
    Preferred Skills:
    • Experience electric motor technologies.
    • Knowledge of HVAC systems and motor controls.
    • Familiarity with software-based diagnostics
    Benefits:
    • Competitive salary based on experience
    • Health, dental, and vision insurance
    • Paid time off and holidays
    • Training and career development opportunities

  • Work in company

    Technical Support Technician

    Only for registered members

    Job Summary: · The Service Technician is a hands-on position responsible for the installation, troubleshooting, repair, and maintenance of Broad-Ocean Motor products. This role involves testing, diagnosing mechanical and electrical issues, performing routine servicing, and ensuri ...

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    Technical Support Technician

    Only for registered members

    Job Summary: · The Service Technician is a hands-on position responsible for the installation, troubleshooting, repair, and maintenance of Broad-Ocean Motor products. This role involves testing, diagnosing mechanical and electrical issues, performing routine servicing, and ensuri ...

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