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    Audio Video Field Service Technician - Bluffton, United States - Custom Audio Video, LLC

    Custom Audio Video, LLC
    Custom Audio Video, LLC Bluffton, United States

    1 day ago

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    Description

    Job Description

    Job DescriptionBenefits:
    • 401(k) matching
    • Health insurance
    • Paid time off

    Work is primarily in residential environment.


    The Role


    Highly experienced Service Technician wanted to join the Custom Audio Video team. We are looking for a detail oriented, customer friendly AV and network systems trouble-shooter to join one of the elite AV companies of the south east. This role as a part of Custom Audio Videos service team will place you in a position to help new and existing clients get back on track with their home AV, network, and automation systems.

    Responsibilities include both on-site and remote access service of systems, accurate notation/documentation of problems, client relations, maintaining Custom Audio Videos record of exemplary service.

    Required: Extensive knowledge of AV and network systems.

    Required: Strong interpersonal and customer service skills.

    Required: Extensive experience installing and servicing most if not all kinds of low voltage systems.

    Required: Advanced understanding of AV interconnections, computer networking (LAN and WIFI), control system programming, surround sound/stereo system setup, and AV installation methods.

    Required: Good driving record.

    Required: Minimum 3+ years experience in the AV installation/service industry including remote and control system programming.

    Required: good ability to troubleshoot advanced low-voltage systems including AV, network, home integration, lighting control, motorized systems, televisions, projectors, and client-side services such as streaming.

    Required: Maintain professional appearance and calm demeanor in tough situations.

    Required: Ability to lift and carry up to 50 pounds and experienced working with power tools.

    Experience with remote service systems such as Bluebolt, Ubiquity, OvrC a plus.

    Experience with Control4, Crestron, and URC a plus.

    Industry certification from CEDIA, Infocomm, ISF or similar a plus.

    The Benefits
    • Health insurance
    • Dental insurance
    • Vision insurance
    • Retirement plan
    • Paid time off
    The Person


    The key skills and qualities of an Audio Video Service Technician:
    • Strong technical, communication and computer skills; certifications from CEDIA and Infocomm are a welcome bonus, as well as lighting control and shade experience.
    • Previous experience as Audio/video Lead technician or A/V Home Automation technician.
    • Knowledge of LAN and wireless LAN (WIFI) configuration for Class A/small to medium/residential networks; and experience installing network hardware and terminating network cabling.
    • Basic skills of computer operation; universal remote programming; audio distribution; and video distribution knowledge
    • A high level of interpersonal ability patience and customer service skills a must, as is the ability to form meaningful and fruitful relationships with both customers and employees
    • Ability to lift and carry up to 50 pounds and experienced working with power tools
    • A good driving record is necessary.
    If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please attach your resume to this posting.

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