Transportation Security Manager - Grand Rapids, United States - Department Of Homeland Security

Description

Summary

Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce.

Duties

This Transportation Security Manager position is located at Gerald R Ford International (GRR), Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to:

• Managing screening checkpoints that are central to TSA objectives that serve to protect the traveling public by preventing any deadly or dangerous objects from being transported onto an aircraft.
• Recognizing and recommending correction of improper use or application of equipment, providing guidance to subordinates, and answering routine questions presented by subordinates.
• Managing and supporting the collections of various performance metrics in an effort to identify areas in need of process improvement and systemic or individual weaknesses, vulnerabilities, or inefficiencies in the screening process.
• Coordinating national and local crisis management and incident response protocols.
• Recognizing and understanding the customer service needs of the traveling public and balances these needs with safety and security in mind.
• Working cooperatively with airport stakeholders in furtherance of the TSA mission.
• Monitoring individual performance and providing frequent communication in order to promote screener development.

Supervisory/Managerial duties includes serving as a first line supervisor for the organization. This includes but is not limited to: assigning work, setting priorities, and reviewing and evaluating work and performance of subordinates; approving leave; coaching and developing employees; recommending corrective or disciplinary actions; assisting in budget planning and projecting short-term needs; managing projects within assigned resources; resolving routine problems that typically impact the objectives of the organizational unit; and when required, coordinating with customers outside the immediate organization.

Emergency Essential Position: This position is designated as an Emergency Essential (EE) position. This designation requires the employee to remain in a duty status if an emergency arises.