Retail Commission Sales Associate, Metro Center - Washington, DC
3 weeks ago
Job summary
Be part of an amazing story Macy's is more than just a store We're a story One that's captured the hearts and minds of America for more than 160 years A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks and the wonder of the Thanksgiving Day Parade We've been part of memorable moments and milestones for countless customers and colleagues Those stories are part of what makes this such a special place to work
- Provide an exceptional customer experience by ensuring the customer is always the priority
- Assist customers in all aspects of total store fulfillment have
the ability to satisfy needs by making appropriate partnerships when necessary - Determine customer needs based on personal features other factors suggest additional merchandise to compliment selection
- Demonstrate knowledge build sales minimize returns including Loyalty Programs be proficient in POS systems including but not limited Search Send My Client Proactively assist devices shop compare whether Macy's or own Develop new business expand client base through networking suggestive selling floor presence Maintain recovery standards fitting room go backs standard if applicable Retrieve additional merchandise as requested Assist Support Colleague Team movement fixtures merchandise new product season changes clearance sets Assist inventory markdown process Adhere Asset Protection compliance procedures Follows shortage programs perform functions directed Supervisor Regular dependable attendance punctuality Foster environment acceptance respect strengthens relationships authentic connections colleagues customers communities Skills Product Knowledge: understanding give expert guidance Comfortable communicating virtually phone person Ability build relationships achieve goals participate pre-selling events Utilize point applications help selling fulfilling orders Continuous Learning Self-driven keep up stay current training resources Interpersonal Excellent interpersonal skills work effectively diverse groups Partnership drive sales deliver experience Who You Are Strong interpersonal communication adapt quickly changing priorities Resourceful self-starter works independently team adapt quickly changing priorities Ability read understand employment policies safety rules/procedures English Essential Physical Requirements Position requires prolonged periods standing/walking around store department May involve reaching crouching kneeling stooping color vision Frequently lift/move up lb About Us This great time join Macy's Whether helping find perfect gift streamlining operations distribution centers enhancing online shopping buying on-trend merchandise outfitting customers designing balloon Thanksgiving Day Parade offer unique opportunities memorable moments people lives Join us help write next chapter Apply Today position may eligible performance-based incentives/bonuses Benefits include medical/vision/dental/life/disability insurance options PTO accruals Holidays more Eligibility requirements apply location job level classification length employment Additional benefit details available STORES00
Job description
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the ability to satisfy needs by making appropriate partnerships when necessary
Job description
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