Guest Service Agent - Paducah - Drury Hotels

    Drury Hotels
    Drury Hotels Paducah

    1 week ago

    Description

    You Belong At Drury Hotels

    Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

    Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are... and well compensated for all you accomplish.

    Incentives - Quarterly bonuses up to $3200/year (we succeed together) based on hotel results

    Work-life-balance Flexible scheduling, paid time off, hotel discounts and free room nights

    Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year

    Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program

    Retirement - Company-matched 401(k)

    Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025

    Serve as the happy, helpful face of our hotel to guests entering and departing our front door.

    Ensure exceptional, positive experiences for our diverse team members and guests.

    Assist guests in a friendly, efficient, courteous, and professional manner.

    Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.

    Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.

    Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.

    Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

    With your can-do spirit and unique personality, you will shine at Drury Hotels.

    We seek friendly, highly organized communicators and multitaskers with these qualifications.

    Warm and friendly manner in relating to and interacting with the public

    Demonstrated attention to detail while handling multiple tasks simultaneously

    Familiarity with handling money, making change, and using office machines in day-to-day activities

    Ability to speak and receive direction (written and verbal direction) in English

    Willingness and ability to work alone as scheduled

    Hiring Immediately


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