Lounge Club Attendant - Irving, United States - G2 Secure Staff

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    Description
    Job Description


    QUALIFICATIONS:

    EDUCATION AND EXPERIENCE
    High School diploma or equivalent.

    Previous airport and/or customer service experience preferred.

    Must be 18 years of age.

    Must have a reliable telephone and transportation


    PERSONAL AND PHYSICAL REQUIREMENTS

    • Treat all information as confidential.
    • Posses the tact to deal with all levels of situations, client representatives, employees and the public.
    • Must be able to read, understand and carry out instructions in English.
    • Ability to work from verbal and written instructions.
    • Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift.
    • Must be able to lift, carry and/or hold up to 75 lbs.
    • Must pass pre-employment and random drug test.
    • Must complete a criminal background check.
    • Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS).

    PERFORMANCE RESPONSIBILITIES:

    • Routine housekeeping of bar area.
    • Daily maintenance, cleaning and upkeep of bar and coffee area
    • Stocking of all bar supplies.
    • Replenish food displays.
    • Bus tables and maintain cleanliness throughout club and lounge during operating hours.
    • Monitor and maintain Club and loung kitchen areas, pantry areas, restroom facilities for cleanliness and supplies
    • General housekeeping duties in the Club/Lounge area during operating
    • Attend to passengers needs and provide special assistance to passengers as requested.
    • Provide general information and directions to passengers.
    • Complete appropriate documentation in a timely manner, i.e., for maintenance repair or supply orders.
    • Be neat and careful when handling other people's property, especially mobility aids and luggage.
    • Must be familiar with all Government/Client/Airport/Company regulations.
    • Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
    • Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
    • Attend meetings and inservices as required.
    • Utilize appropriate communications channels and maintain records, reports and files as required.
    • Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible.
    • Adhere to company policies and procedures and participate in achievement of company objectives.
    • Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
    • Actively participate in the Safety Management System (SMS)
    • Perform other duties as requested.