Regional Teller - Boston, United States - Eastern Bank

Description

Perform a variety of routine teller duties to include processing transactions, identifying basic potential financial needs and based on that identification, making referrals to the platform area as appropriate.

• Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts.
• Cash checks for customers and non-customers.
• Process and properly record the sale of monetary instruments (i.e. official bank checks)
• Process foreign currency purchases and sales.
• Redeem savings bonds.
• Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments.
• Process various types of loan payments and credit card cash advances.
• Assist with providing customers with access to safe deposit area.
• Actively engages in the sales process by identifying potential financial needs for customers and non-customers alike and makes appropriate referrals of such leads to the platform staff for follow-up.

• The Regional Teller role will be required to travel throughout the region 100% of the time
• Incumbent must be outgoing, have good customer service skills and the ability to work in a fast-paced environment
• Individual should be a self-starter and be technically literate
• High school or equivalent required.

• Ability to stand and remain standing for up to five hours at a time without a break.