- Serve food & beverages in accordance with company standards, in a professional, courteous manner.
- Protect the establishment and guests by adhering to sanitation, safety, & alcohol beverage control policies.
- Comply with responsible alcohol service guidelines, including serving guests responsibly.
- Comprehensive understanding & knowledge of all menu ingredients and preparations.
- Operating proficiency of point of sales system.
- Always maintain effective communication with Manager and fellow teammates.
- Demonstrate patience, empathy, & sincere hospitality at all times with internal & external guests.
- Prepare the bar by completing all established side work prior to the start of service.
- Service all guests with a smile & a warm, sincere greeting, using guest name whenever possible.
- Prepare all beverages consistent with established hotel standards.
- Assist guests in selecting food and beverages by presenting menu, offering beverages, and answering any questions about the menu.
- Utilize point of sale systems to efficiently transmit orders for bar and kitchen by recording guest choices, identifying guest special dietary needs and special requests.
- Maintain effective line of communication between manager and fellow employees.
- Serve all menu items ensuring accuracy and guest satisfaction with item, providing appropriate accompaniments and condiments.
- Always maintain visual observation of guests to identify any guest in need of attention. Take note of guest body language.
- Maintain table setting by removing courses as completed quietly; replenishing utensils; having beverages replenished.
- Conclude guest experience by acknowledging guests' choice to stay with us; offer a warm and sincere invitation to return. Use guest name whenever possible.
- Obtain payment after reviewing verifying check in POS system; issuing bill; accepting payment; delivering bill and payment to guest; returning change or credit card and signature slip to guests.
- Complete all end of shift side work duties.
- Accurately complete end of shift paperwork and cash drops
- TiPs Certified or comparable alcohol service training
- Active ABC card
- 2 Years of Bartending Experience in Food & Beverage Operation, Country Club or Full-Service Restaurant. Excellent people skills and the ability to remain calm under pressure.
- Pleasant, helpful, outgoing, enthusiastic, & courteous in dealing with guests & co-workers.
- Presents a professional appearance by wearing approved uniform and name tag.
- Protect the establishment and guests by adhering to sanitation, safety, and alcohol beverage control policies.
- Serve food and beverages in accordance with company standards, in a professional, courteous manner.
- Ability to multitask and work well in a high-volume work environment.
- Dependable team player with successful record of work attendance
- Ability to listen and communicate effectively.
- Ability to handle guest concerns in a tactful and caring manner
- Ability to stand or walk for extended periods of time.
- Ability to reach, lift, bend and carry heavy objects
- Flexibility to work varied shifts including nights and weekends
- Basic math skills to accurately process guest transactions
- Previous bartending experience
- Hearing and visual ability to observe and detect signs of emergency situations.
- Ability to climb stairs, bend, reach above shoulders, kneel, twist, and grip items.
- Must be able to stand and walk for extended periods of time.
- Must be able to respond to visual and auditory cues (telephone, radio)
- Ability to push and/or pull equipment weighing up to 50 lbs.
- Ability to lift and carry objects weighing an average of 25-50 pounds.
- Ability to extend arms overhead to perform various technical tasks, and work in confined spaces, under varying temperature extremes.
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Pool Bartender - Red Bank, United States - Molly Pitcher Inn
Description
Job Description
Job DescriptionThe Pool Bartender is a seasonal position that provides hotel guests and servers with quick and efficient beverage service with a complete working knowledge of all products served by the bar. Bartender is also responsible for food service execution to all Pool guests in absence of the Pool Server.Employment Period: Mid May through September (with opportunity to remain beyond pool season in the bar/dining room)
Schedule: Variable, may include Holidays, Weekdays and Weekends between 11am and 9pmResponsibilities
NOTE:
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the employee's department leadership. Furthermore, this description is subject to change, at the sole discretion of the hotel, and in no way creates an employment contract, implied or otherwise; each employee remains, at all times, an "at will" associate.
