- Meet collection goals to allow for a performing portfolio and the credit advancement of our customers
- Build relationships with customers to assure long term success of their accounts
- Work with other members of the team to ensure customer satisfaction
- Complete documentation and maintain compliance for assigned accounts
- Collections, customer retention experience required
- High School diploma required, some college is preferred
- Enthusiastic, can-do attitude with a ability to thrive in a team environment
- Working knowledge of the consumer loan collections process
- Must be customer focused and comfortable in a fast past environment
- Excellent communication skills
- Bilingual, English & Spanish a plus
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Collections Account Specialist - Indianapolis, United States - Tom Wood Inc.
Description
Job Description
Job DescriptionPremier Acceptance, a Tom Wood company, is looking to add a Collections Account Specialist to our team Premier is a leading automotive financial lender. We work with a large number of franchise and independent dealers within Indiana, Ohio and Kentucky. Our team provides top-notch customer care throughout the life of the loan.
BENEFITS
As a member of the Tom Wood Group, you'll not only have a solid career foundation, but you will also receive the benefits associated with a large corporation. These benefits include paid time off , paid vacation and holidays, health, vision, dental, life, and short-term disability insurance, and company-matching 401(k). We also provide paid company training, have an employee assistance program, tuition reimbursement , and great opportunities for future advancement. Salary range and compensation are based on applicable skills and experience.
Responsibilities
QUALIFICATIONS:
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle record, verification of social security number, and passing a drug test at a certified testing facility. Tom Wood Group is an equal opportunity employer.
