Integration Project Manager - Boston - eClinicalWorks

Description

We are eClinicalWorks. We are a privately held leader in healthcare IT, providing comprehensive, cloud based EHR/PRM solutions to medical professionals worldwide to improve workflows and reduce the risk of physician burnout. We care. We are committed to positive change. And that's where you come in. Do you value creativity and innovation? Great, so do we. At eClinicalWorks, we share a passion for improving healthcare through dedication, education, and teamwork. Everyone has that one thing they're really good at. We value your talent and want you to join our fast-paced, fun, and culturally diverse environment. Ready to make a difference? Apply today.
Position Overview
The Integration Project Manager Manages activities associated with the design, development, and configuration of Interface solutions and architectural frameworks into client organizations. Work as a Interface Project manager for projects that include but not limited to:

• Practice management interfaces
• Clinical interfaces (LIS, RIS, Departmental Reports, Progress Notes, Devices, Smartpumps, Vitals etc.)
• Community-wide interoperability
• MACRA related interfaces- Immunization registry, Syndromic surveillance, Direct, Lab reporting, state HIE
• Community Analytics
• Accountable Care Organizations
• Third Party custom vendor integrations (e.g.: ERP systems, Telemetry etc.)

Responsibilities

• Facilitates meetings with clients to gather and document requirements and explore solutions
• Act as an analyst for any new development request and scope out the functional specification document.
• Oversees project plans, and designs complex interface flows and makes recommendations to improve and support client's business and workflow needs
• Analyzes and documents client's business requirements and processes; constructs project plans and scope documents to communicate requirements
• Provides time estimates for project related tasks
• Creates and remains informational with latest interoperability technology and company's development roadmap to understand the business domains
• Be a team player and create documentation and share knowledge gathered with the entire team

Detailed Responsibilities
Project Planning and Design

• Defining integration scope and objectives based on the client requirement and need. Engage with the vendor to build the integration in the required standard.
• Identifying critical integration points and dependencies between systems
• Developing detailed integration plans and timelines and sharing them with required stakeholders.
• Creating data mapping and migration strategies

Project Execution/Implementation

• Manage multiple full implementation projects across the project life cycle along with project execution to ensure adherence to budget, schedule, and scope.
• Monitor or track project milestones and deliverables and effectively communicate relevant project information to superiors and other key stake holders.
• Hold regular status meetings with the project team and direct or coordinate activities of project personnel and assign duties, responsibilities, and spans of authority to project personnel.
• Ensure that all assigned projects are executed correctly maintain customer satisfaction along with attaining the desired outcome in cost, quality and delivery time frames.
• Discuss business workflow with the customer and understand customer limitations and propose alternatives/workarounds

Team Management

• Assembling and leading cross-functional integration teams to execute this project successfully
• Assigning tasks and responsibilities to team members to help meet the client requirements
• Facilitating communication and collaboration between different teams as required
• Monitoring team progress and addressing potential roadblocks

Technical Oversight

• Reviewing technical specifications with vendors and clients
• Identifying and resolving technical integration issues with external or internal stakeholders
• Managing interface development and testing processes for effective testing of the scope defined.
• Ensuring data quality and consistency across systems

Risk Management:

• Identifying potential integration risks and developing mitigation plans
• Monitoring risks throughout the integration process
• Proactively addressing and escalating critical issues

Document and resource management

• Ensure that the project documentations are complete, current, and stored/archived appropriately in the CRM tool.
• Track and report hours spent on regular basis, utilizing CRM tool.
• Manage executive client relationships and expectations
• Resolve difficult situations and share sensitive information tactfully and establish and execute a project plan in an effective manner.
• Develop lasting relationships with client personnel that foster client ties and set and manage client expectations

Requirements

• Bachelor's Degree required.

Preferred Requirements

• Master's Degree preferred.
• HL7 and FHIR + Project Management knowledge and skills.
• eClinicalWorks EMR and Practice Management Product Knowledge preferred.
• Technical background is strongly preferred. Every interface comes with its unique limitations, and an ideal candidate will be one who can think of alternatives and propose solutions.
• Must be willing to travel to meet with customers and make official trips (as needed).

Compensation

• Salary Range - $64,000 - $90,000 USD

This role will receive a competitive salary and benefits. The salary for employees hired into this role will be aligned with the range above, exclusive of potential bonuses. If you are hired, your base salary will be determined based on factors such as professional background, skills, education, and experience.

eClinicalWorks is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences that bring us together and help create a healthy world.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.