Customer Care Advisor L1 - Tampa
1 month ago

Job summary
The Customer Care Advisor L1 role interacts with customers daily to provide technical support for application software over the phone by email and through live chat using creative problem-solving to provide product support and help customers through complex issues.In addition technicians manage their progress toward results and document customer communication throughout the life-cycle of a reported issue supporting a fast-paced metrics-driven customer contact center.
Job description
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