experience improvement specialist - Bridgeport - beBeePatientExperience

    beBeePatientExperience
    beBeePatientExperience Bridgeport

    6 hours ago

    Job title: Patient Experience

    Description

    We are looking for a talented individual to join our team as a Patient Experience Advisor. In this role, you will serve as a strategic partner to our clients, owning the day-to-day relationship focused on driving meaningful improvements in patient experience. You'll bring a deep understanding of the healthcare landscape-including key trends, challenges, and priorities-and use that knowledge to guide clients toward impactful solutions.

    As a Patient Experience Advisor, you will collaborate cross-functionally with internal teams and client stakeholders to align on strategy, identify opportunities, and implement support processes that advance the client's patient experience goals. You'll leverage data analytics, industry best practices, peer networking, and Press Ganey's proprietary programs to deliver proactive insights that inform client decision-making.

    Key Responsibilities

    • Showcase your expertise by leading the day-to-day execution of client improvement strategies ensuring seamless coordination across our support teams.
    • Become an expert in understanding stakeholder challenges & priorities; aligning our solution offerings with their strategic objectives is essential.

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