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    Outpatient, Mental Health Technician - Houston, TX, United States - Sun Behavioral

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    Healthcare
    Description

    Position Summary:
    Provides direct and indirect patient care under the direction of a RN or LPN/LVN. Provides for the personal care and comfort of psychiatric patients. Provides a safe, clean environment. Participates in performance improvement and continuous quality improvement (CQI) activities.


    Position Responsibilities:
    Clinical / Technical Skills (40% of performance review)


    • Performs and records patient vital signs, intake and output; notifies RN of any changes.
    • Continuously observes patients' behavior, mental status and activities, notifies RN of any changes or unusual occurrences.
    • Demonstrates the ability to identify behaviors that require intervention.
    • Escorts patients when leaving the unit for activities, meals, visitation, and scheduled tests.
    • Able to perform patient safety checks at scheduled times, documents appropriately.
    • Able to assist with restraint (physical hold) of a patient, placing a patient in seclusion under the direction of the RN and utilizing CPI techniques and adherence to policy and procedure.
    • Demonstrates the ability to set limits for patients and other de-escalation techniques.
    • Documentation meets current standards and policies.
    • Answers the telephone in a professional manner, directs calls appropriately, takes messages.
    • Operates equipment safely and correctly
    • Orients patients to the unit, takes admission vital signs and records on the Nursing Assessment Form and/or the EHR.
    • Participates in treatment team meetings. Communicates appropriately and clearly to the Nurse Manager, RNs therapists and physicians.
    • Perform 15-minute observation rounds and documents appropriately.
    • Assists in the orientation of new staff members.
    • Assists with therapeutic educational groups under the direction of the RN or Director of Clinical Services.
    • Responsible for one-on-one observation and constant visual observation for high-risk patients.
    • Responsible for assisting patients needing additional care related to medical needs.
    • Monitors patient's compliance with pre- and post- procedure instructions, including ECT instructions, under the supervision of the RN.
    • Provides general nursing care, i.e., transferring patients, assisting with ADLs, meals.
    • Performs other duties as assigned.
    Safety (15% of performance review)


    • Strives to create a safe, healing environment for patients and family members
    • Follows all safety rules while on the job.
    • Reports near misses, as well as errors and accidents promptly.
    • Corrects minor safety hazards.
    • Communicates with peers and management regarding any hazards identified in the workplace.
    • Attends all required safety programs and understands responsibilities related to general, department, and job specific safety.
    • Participates in quality projects, as assigned, and supports quality initiatives.
    • Supports and maintains a culture of safety and quality.
    Teamwork (15% of performance review)


    • Works well with others in a spirit of teamwork and cooperation.
    • Responds willingly to colleagues and serves as an active part of the hospital team.
    • Builds collaborative relationships with patients, families, staff, and physicians.
    • The ability to retrieve, communicate, and present data and information both verbally and in writing as required
    • Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word.
    • Demonstrates adequate skills in all forms of communication.
    • Adheres to the Standards of Behavior
    Integrity (15% of performance review)


    • Strives to always do the right thing for the patient, coworkers, and the hospital
    • Adheres to established standards, policies, procedures, protocols, and laws.
    • Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence.
    • Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources.
    • Completes required trainings within defined time periods, as established by job description, policies, or hospital leadership
    • Exemplifies professionalism through good attendance and positive attitude, at all times.
    • Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws.
    • Ensures proper documentation in all position activities, following federal and state guidelines.
    Compassion (15% of performance review)


    • Demonstrates accountability for ensuring the highest quality patient care for patients.
    • Willingness to be accepting of those in need, and to extend a helping hand
    • Desire to go above and beyond for others
    • Understanding and accepting of cultural diversity and differences
    Qualifications

    Education


    • Required: High school diploma or GED. CPR and hospital-selected de-escalation technique certification.
    • Preferred: Some college classes. Certified Nursing Assistant certification
    • Maintains education and development appropriate for position.
    • May substitute experience for education
    Experience


    • Required: Previous experience in a healthcare setting
    • Preferred: One (1) year of experience as a behavioral health technician
    • May substitute education for experience


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