- Troubleshoot Microsoft Windows and Office current version (plus last 2 versions)
- Troubleshoot Network, VOIP, Internet Issues, Peripherals (Printers, Scanners, and other devices)
- Provide support for LOB applications and mission critical hardware
- Provide support for Citrix, Active Directory, Hosted Desktop, Terminal Servers, VMware, and Group Policy
- Provide Level 2 support for backups, antivirus, web filtering, and spam filtering
- Provide Level 2 support for common business applications (QuickBooks, Emails, etc.)
- Provide end user training for support requests
- Assist with pre-sales technical support, senior technicians, and project team
- Experience working with customers in challenging situations
- Bachelor's Degree and/or 3-5 years' experience in IT industry
- At least 1 relevant IT certification (A+, MCP, Network+, Security+ MCP, ITIL Foundations)
- Speak to end users in non-technical terms (no geek speak)
- Prioritize daily tasks and achieve due dates
- Ability to multi-task and adapt to changes quickly
- Willing and able to work overtime as needed
- Ability to lift standard computer equipment (i.e. PC's and Printers)
- Reliable transportation
- Maintaining a clean and organized office workspace
- Training and Development Opportunities
- Access to a Company vehicle
- Paid Holidays and PTO Time
- A fun work environment with opportunity for growth
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Field technician
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Field Technician
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Field Support Technician
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Experis Akron, United StatesOur client in Akron, OH is seeking a Field Support Technician to join their team · Job Title: Field Support Technician · Location: Fairlawn/Canton/Akron, Ohio · Duration: 9-month contract (potential to convert full-time) · Pay Range: $28-30/hr. · Position Overview: We are s ...
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Field Support Technician
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Manpower Group Inc. Akron, United StatesOur client in Akron, OH is seeking a Field Support Technician to join their team · Job Title: Field Support Technician · Location: Fairlawn/Canton/Akron, Ohio · Duration: 9-month contract (potential to convert full-time) · Pay Range: $28-30/hr. · Position Overview: We are seeking ...
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Sleep Number Cleveland, United States Full timeCompany Overview · Sleep Number team members are part of a passionate, purpose-driven culture that supports improving the health and wellbeing of society through higher quality sleep. We are not just focused on our customers, however; being employed by Sleep Number means your per ...
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Roofsmith Restoration, In Akron, United StatesJob Description · Job DescriptionWelcome to Roofsmith Restoration · If you're looking for a company that values person and professional growth and development, then Roofsmith Restoration is the perfect place for you · How would you like to work for a company that values people o ...
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Field Service/Installer Technician
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Integrity Technical Services Akron, United StatesField Service/Installer Technician - Akron, OH - JOB · Salary: $30.00 to $35.00/HR Permanent Position with Benefits. · Travel is domestic only no overseas. Total of couple days or a week each month. · Company to provide credit card for travel expenses. · The company, with ove ...
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Mustang Cat Cleveland, United StatesMustang Rental Services is hiring Areal Equipment Field Technicians to service and repair Mustang's fleet of aerial equipment. · **Areal Equipment Field Technicians Benefits Include**: · - Up to $2000 Sign-On Bonus · - Great Work-Life Balance · - On-Premise Clinic · - Boot & Tool ...
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Commercial Roofing Field Technician
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Summit County Executive Ilene Shapiro Akron, United States Part timePosition Details · Job Information Appointing Authority Summit County Public Health Department/Division Summit County Public Health Full Time/Part Time Part Time Regular/Temporary Temporary Work Schedule Temporary Status – 28 hours per week · (May through August) may include eve ...
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Field Service Technician
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Jobot Mogadore, United StatesJob Description · Job DescriptionFamily-owned custom equipment company in a brand new building · This Jobot Job is hosted by: Drew Fetter · Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume. · Salary: $35 - $40 per hour · A bit about us: · ...
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Field Service Technician
5 days ago
Jobot Mogadore, OH, United StatesFamily-owned custom equipment company in a brand new building This Jobot Job is hosted by: Drew Fetter · Are you a fit? Easy Apply now by clicking the "Apply" button · and sending us your resume. · Salary: $35 - $40 per hour A bit about us: We are seeking a skilled a Field Se ...
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Field Service Technician
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Oceanic Enterprises Dales, United StatesWhat can you expect? · You will be responsible for commissioning extrusion and corrugated pipe systems, including acceptance at our global customers and in our technical center · You will conduct test runs, including documentation, and evaluate them · You will perform service ass ...
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Field Technician
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BrandSafway Cleveland, United StatesTitle – Field Technician · Location – Spider Cleveland – 5251 W. 130th Street, Cleveland, OH 44130 · Hours – Monday-Friday, 6a – 3p OT or occasional weekends based on business needs) · Type – Full-time/ Permanent · We are currently seeking a SWING TECHNICIAN/RIGGER to safely perf ...
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Field Technician
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Corrpro Companies, Inc. Medina, United StatesCorrpro Companies is seeking candidates with basic electrical experience for an entry level position as a Field Technician - Installer for our Waterworks Division. Please note: we are NOT looking for a certified journeyman electrician. SIGNING BONUS ELIGIBLE · Corrpro, a subsidia ...
IT Field Technician - Akron, United States - ETC TechSolutions
Description
Job DescriptionJob Description
Job Description
ETC TechSolutions is one of the fastest growing Managed Service Providers (MSP) in Northeast Ohio with a mission to provide every small business with the technology resources to empower their own success. As an MSP we become an extension of our clients and take the burden of technology off the small business allowing them to focus on what they do best.
The Field Technician is responsible for providing on-site technical support to our customers, including troubleshooting, installation, maintenance, and repair of hardware and software systems. The ideal candidate will also be responsible for handling second and third level support requests by telephone, email, chat, or in person in a personable and friendly manner with clients. As a member of our service team, you will need to be prepared to diagnosis and troubleshoot service requests that our Help Desk has escalated, deploy a small business environment, train other team members, and maintain processes/procedure documentation. Our work environment is fast paced and demanding but provides a great opportunity for exposure for many leading technologies.
Job Duties
Job Requirements
Other Benefits
Company DescriptionETC TechSolutions is a fast-growing Managed Service Providers (MSP) located in Akron, Ohio that specializes in technology solutions for small and mid-size businesses. As an MSP we become an extension of our clients and take ownership of the technology burden allowing them to focus on what they do best.Company DescriptionETC TechSolutions is a fast-growing Managed Service Providers (MSP) located in Akron, Ohio that specializes in technology solutions for small and mid-size businesses. As an MSP we become an extension of our clients and take ownership of the technology burden allowing them to focus on what they do best.