Security Officer - Delray Beach, United States - Opal Grand Resort

Opal Grand Resort Delray Beach, United States

3 weeks ago

Description

Job Description

Job Description:

A Security Officer is responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service.

Summary:

The core job duties & responsibilities of a Security Agent include but are not limited to:

Ensuring the security of our guests and property
Assisting Guests in emergency or security related situations
Completing incident reports
Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
Initiates preliminary investigations into incidents, as needed
Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner

The Required Skill Set for a Security Agent include but are not limited to:

Must be able to speak, read, write and understand English
Must have good communication skills, both verbal and written.
Must possess basic computer skills.
Ability to complete assigned tasks without close supervision.
Must be able to stand and exert well-paced mobility for up to 8 hours. Must be able to lift up to 15 lbs. occasionally.
Smile and greet the guests as you encounter them throughout your shift.
Must be able to clock in and out for shifts and breaks responsibly.
Must have a uniform that is clean and properly worn with your name tag. All visible tattoos and piercings must comply with standards outlined in Associate Handbook.

The Desired Qualifications of a Security Agent position include:

Able to speak, read and/or write in language(s) other than English
Have strong problem-solving skills
Must be able to work a flexible schedule including nights, weekends, and all holidays
Must be willing to go above and beyond the basic job requirements to better help the guests, fellow employees, and company as a whole.
Ability to remain calm, take proper steps, and direct others in an emergency

Full Time Position

Evening Availability is required

Benefits:

Health insurance
Dental Insurance
Vision insurance
Life Insurance
401(k)
Employee assistance program
Employee discounts
Paid time off
Referral program
Short Term Disability
Complimentary Shift Meal
Employer Provided Uniforms
Hotel Discounts with OPL
Discounts available for food + beverage and retail outlets

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