Bellperson/Valet - Charlottesville, United States - The Boar's Head Resort

Description

Job Description

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Safely park cars, retrieve cars for guests in a timely manner and ensure cars are locked and the keys are stored safely or returned to the owner
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Organize and store luggage, as needed, according to guidelines
• Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
• Ensure messages and faxes are regularly delivered throughout the day
• Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
• Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
• Assist in the maintenance, appearance and functionality of equipment