Eligibility Referral Specialist 2 - Lancaster, OH

Only for registered members Lancaster, OH, United States

1 month ago

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Job summary

The Eligibility Referral Specialist determines initial eligibility for public assistance programs and maintains communication with clients who have previously been determined to be eligible.


Determines applicant's initial eligibility for Public Assistance programs; Approves or denies applicant's program eligibility based upon established State and Agency regulations and procedures;

  • Interviews customers to determine ongoing/continued eligibility for Public Assistance programs via phone through the Public Assistance shared services call center or face-to-face.
    • Makes appropriate referrals when additional assistance is needed for community and state agencies for further assistance.

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