clinical/business systems analyst ii - , FL, United States - Kolter Solutions

Description

Kolter Solutions is seeking a Clinical/Business Systems Analyst II.

Location: Hyrbid-Sarasota, FL

Job Summary

This position is responsible for clinical/business systems analysis, data management, technical support, maintenance, application and configuration, quality improvement, user support, implementation and standards and regulation of the Clinical and Business Systems

throughout the organization.

-Responsible for all aspects of systems planning, development, and implementation including new systems, systems upgrades and enhancements.

-Responsible for providing analyst leadership and direction, as well as project management for small to medium sized projects.

-Responsible for the development and support of a stable, reliable, and customer-oriented clinical/business system and applications that meet the needs of users and the organization.

Required Qualifications

- Requires knowledge of the patient care setting and clinical practice, either by profession or experience.

- Require Associate Degree in Information Systems, Informatics, Business Administration, Nursing or appropriate clinical or business field.

-Relevant work experience may substitute on a year-for-year basis for required degree.

-Require three (3) years of applicable clinical/business experience, preferably in a multi-entity health care system, large hospital, physician office, or managed care organization.

-Bachelor degree in a related field may substitute for up to two (2) years of required experience.

Preferred Qualifications

- Prefer demonstrated ability to implement test plans, create reports and train end-users.

- Prefer demonstrated ability to provide excellent customer-focused service to resolve end user production issues.

- Prefer ability to troubleshoot and document multi-system issues.

- Prefer familiarity with Microsoft Office and software packages.

- Prefer general conceptual knowledge of networks, servers and databases.

Preferred Education

Bachelor Degree

System Projects

Participates in Clinical Information Systems Projects:

- Serves on or co- leads small project teams and application evaluations as requested, providing consultation and guidance to insure business application standards, workflow and interface issues are addressed.

- Communicates and facilitates issues resolution between groups to insure good communication and the timely and successful completion of a project

- Actively and professionally participates in team, department and project meetings by providing meaningful input and/or asking appropriate questions.

- Participates on project teams and application evaluations as requested, providing consultation and guidance to insure clinical application standards, workflow and interface issues are addressed.

- Demonstrates consistent quality of work, and adjusts work schedule and priorities to meet the organizational needs.

- Develops work/project documentation (e.g. meeting minutes, issue resolution, new process documentation, task plan, go live plans, charters, etc.)

Testing

- Facilitates and assists the end user in planning and carrying out acceptance, functional/or integrated testing.

- Manages thorough application testing prior to turning over to users for acceptance and/or integrated testing.

Written plan is used and outcomes are well documented.

- Develops written test plans which are used and outcomes documented.

- Provides workflow advice on go-live strategies to end users; coordinates go-live activities with user.

- Serves as lead analyst in coordinating overall project test plans and testing resources

Analytical Skills

- Effectively interviews users to determine goals and objectives of the clinical systems request.

- Provides clinical analysis input for the development, or upgrades for, departmental systems to ensure end user needs are met.

- Configures systems based on clinical or business processes/workflow, and identifies when changes are needed as a result of changes in requirements.

Technical Skills

- Recognizes and identifies potential areas in application software where policies, procedures, or workflow require change or development.

- Evaluates application and/or data errors and communicates to appropriate team members.

- Provides expert analyst direction to the analyst team, IS, business units, project teams or external entities as required/appropriate.

- Reviews and recommends new workflow changes.

Management

-Participates in review of clinical/business needs/goals with senior hospital management, providing input regarding effects to enterprise systems, and potential solutions to implement the new mix of clinical/business rules as required/appropriate:

- Completion of assigned tasks where quality, productivity; reliability, creativity, independence, initiative and customer service skills exceed that normally expected of the average employee.

- Recognizes and identifies potential areas in application where policies, procedures, or business rules require change or development and implements a plan of action.

- Displays planning and self-guided time management skills, keeping focus on priority tasks and staying within schedule.

- Demonstrates the ability to re-prioritize tasks as needed. Balances good customer service and maintains focus on project priorities so the most important tasks are accomplished as scheduled.

Competency

- Demonstrates competency in areas of responsibility. Actively increases knowledge, performance and service as related to area of responsibility.

- Demonstrates knowledge of major clinical / business systems and understands interrelationships in application systems and services.

- Develops and increases competency in applications skills by learning and applying skills for new applications and upgrades to existing applications.

Communication

Demonstrates Effective Communication Skills:

- Ensures that procedures and processes are documented to enable efficient and accurate support of all clinical or business systems.

- Written documents, reports, email, etc are well organized, concise and accurate, and conveyed professionally.

- Responds to phone calls, e-mail and other correspondence expeditiously, without excessive delay.

- Follows communication requirements and selects the type of response most appropriate for the issue.

On Call Rotation

- Participates in 24/7/365 on call rotation, working to resolve customer issues timely, and identifies opportunities for user self-service remedies/education.

System Support

- Provides support for CBS as scheduled and documents appropriately.

- Rounds with customer areas, recording reported issues. Works reported issues in queue with follow up communication to customer as to resolution.

Additional Duties

- Assists in education related tasks to staff.

- Cooperatively accepts additional responsibilities as assigned.

Kolter Solutions is a leading professional staffing company based in Central Florida. We place highly skilled individuals on a contract, contract-to-hire and direct hire positions at clients nationwide.

Kolter Solutions has proudly been recognized as the 2023 Best Places to Work by the Orlando Business Journal and 2022 Best Staffing Companies to Work for by Staffing Industry Analysts (SIA). We are also in the Fast Fastest growing companies in Central Florida

We offer:

• Full Health Benefits


• Vision


• Dental


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• Pet Insurance


• Life Insurance


• Supplemental Benefits such as short-term disability, accidental insurance, and supplemental dental and vision.


• Employee Discounts


• Referral Program

Kolter Solutions is an Equal Opportunity Employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under federal, state or local applicable law.