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Henderson

    Customer Service Rep - Henderson, United States - Desert Ready Mix LLC

    Desert Ready Mix LLC
    Desert Ready Mix LLC Henderson, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Desert Ready Mix is a well-established company in Arizona. We have been open since 2014. We are looking for a Customer Service Rep for our Nevada location, with great work ethic and a friendly attitude.

    Job Responsibilities:


    • Develop positive relationships with co-workers' drivers and customers


    • Strong verbal and written communication skills


    • Assist with inbound customer and driver calls


    • Enter customer orders accurately and timely into dispatch system


    • Review orders for accuracy


    • Manage time efficiently and work effectively with all members of the dispatch team


    • Communicate information to supervisors and/or customers via messaging system, telephone, and internal dispatching system


    • Assist with schedules as needed throughout the day


    • Customer Service follow-up as needed


    • Attention to detail and ability to multitask


    • Perform other duties as assigned by the management team

    Benefits:


    • Schedule: Monday-Friday + rotating weekends


    • Bi-Weekly pay


    • Comprehensive benefits package


    • 401k


    • Paid Time Off


    • Paid Holidays

    Qualifications:


    • Commitment to exceeding expectations


    • Beginner to intermediate skill set of Microsoft Office


    • Strong organizational, problem-solving, and analytical skills


    • Ability to manage priorities and workflow


    • Versatility, flexibility, and a willingness to work within constantly changing priorities


    • Ability to work independently and as a member of various teams with strong interpersonal skills


    • Always ask the right questions


    • Pre-employment drug test required

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