Transfer Call Center - Milwaukee Hospital
11 hours ago
Job description
At Children's Wisconsin, we believe kids deserve the best.
Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it's like to work at Children's Wisconsin:
The person in this role serves as a central communication source for all components of the patient transfer and consultation process. Triages calls from referring providers and appropriately routes to subspecialist, attending physicians and/or the appropriate department(s). Demonstrates effective communication skills, critical thinking skills, ability to multi-task, and ability to follow clinical practice guidelines.
- Location: Onsite Milwaukee main campus
- Full time: 0.6 FTE
- Nights: 6:00 pm-6:30 am
- Weekends: Rotate every 3rd weekend
- Holiday rotation
Experience:
- Required - Prior knowledge acquired through 2 years of experience in a medical field such as EMT, Paramedic, Medical Assistant (MA), Health Unit Coordinator or Nursing,
- Previous critical care/emergency room experience preferred
- Medical dispatch/triage preferred
Knowledge / Skills / Abilities
- Knowledge of medical terminology
- Must be knowledgeable of Electronic Health Record
- EPIC electronic health record preferred
- Knowledge of a variety of pediatric healthcare specialties, including level of care, symptom identification critical thinking and decision making to appropriately triage and manage consult and transfer requests.
Education
- High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) Required
Licensure, Registration and/or Certification
- Certified Medical Assistant (CMA) or Emergency Medical Technician (EMT) Certification Preferred
- BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross Preferred
Physical Requirements and Working Conditions:
- Normal office environment where there is no reasonable potential for exposure to blood or other high risk body fluids.
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses:
BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council, CMA-Certified Medical Assistant - American Medical Certification Association, EMT-Emergency Medical Technician National - National Registry of Emergency Medical TechniciansSimilar jobs
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